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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

Good

Ok website easyish to get in touch with Reviewed on: 4th July 2017

Brilliant customer service

I have made an error with my number plate on my insurance claim, they managed to sort it out for me very quickly. Reviewed on: 4th July 2017

Car insurance repeat customer

Admiral managed to keep my business for 3 consecutive years for car insurance due to their excellent customer service, competitive prices and their user friendly, jargon free documents. The only reason I left them was due to purchasing a new build house which due to lack of data available on the area they wouldn't cover me for that year. Would highly recommend. Reviewed on: 4th July 2017

No problems

Never had an issue with them at all. Great service, great price Reviewed on: 4th July 2017

little box

Admiral Littlebox was the cheapest car insurance I found via a compare website. The box is collecting info on your driving style. Would make more sense if there would be a relation between your rating and cost, but apparently it does not really matter. You can have bronze or gold what matters for your new fee is only the no claim bonus. Apart from that quite pleased with the insurance and company. Reviewed on: 30th June 2017

Delighted customer

I thought I was getting a good deal on a claim, then they phoned me to offer me more....... Reviewed on: 29th June 2017

Great customer service, website / personal portal not the easiest

To be fair ,I feel a little harsh rating them 4/5 but they have offered a fair price for my insurance for every year I've been with them since passing my test without hiking it up unfairly and recently actually brought it down a touch despite having to attend a speed awareness course. The one thing that holds me back from giving them 5/5 is that I found updating details on their website less easy than it might be and the whole process of navigating through documents stored on there a little inefficient. No complaints other than that and would definitely recommend them! Reviewed on: 22nd June 2017

Cheap and nice

They had £50 cheaper car insurance for me than any other company! Customer service nice, thanks! Reviewed on: 22nd June 2017

Fantastic customer service

I needed to change my insurance to a different car and the lady I had called Lyndsey (who I think was training) was so helpful and very friendly. Very happy after great customer service! Reviewed on: 4th June 2017

great customer service

Admiral customer service have been very helful on the numerous times ive contacted them Reviewed on: 1st June 2017

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