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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.79 (22371 reviews)

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4.74

Based on 22,371 reviews, last reviewed 16th Aug 2025

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Multi car insurance Multi car insurance cover is very good and flexible Reviewed on: 8th August 2025

Latest lowest rating:

1

I assume, looking at the reviews most must be AI gen... I assume, looking at the reviews most must be AI generated bots.This is a joke of a company. Closed when it should be open. Can't access policy online... Read more Reviewed on: 16th August 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22371)

Okay service, but hard work to get who you need to speak to

Their heavy use of Indian call centres is very frustrating. I am in no way prejudice, I simply cannot understand them. Went on the usual price comparison websites to see what was out there, saw that it was very much cheaper. Rang Admiral, eventually got through to a UK based call handler to discuss my renewal. Through negotiating the renewal point by point, I managed to get it reduced by £290. Why could they have not given me this deal in the first place? Very frustrating , had I not followed this route, it would have left me unnecessarily out of pocket. This time next year, I won't be as hesitant in getting what I want. You don't ask, you don't get. Reviewed on: 24th September 2016

Efficient and competitive

Excellent online quote system and telephone support. Competitive pricing. Very satisfied. Reviewed on: 21st September 2016

Terrible avoid at all cost

I found out through reviews of a particular garage that admiral has sending people there and the bodywork has been falling of immediately after being fixed. Sadly I found it out the hard way After it had happened to me. My excess was not easy to get to pay for the work. I am hard done by. Avoid admiral at all cost. They could not care less. I am just the little person. It was hard to fight against the big orginisation. Avoid. Reviewed on: 21st September 2016

Does what it says on the tin

No nonsense good value. Their automatic renewal price beat all the price comparison sites without me having to lift a finger. Well done on such good value Admiral. Reviewed on: 18th September 2016

Great Multi-car insurance

Really happy with the Multi-car insurance Admiral provides. One of the very few companies who do this and the prices are great. Very friendly service and staff always happy to help out. Online log in portal to keep track of all your documents and can easily access it at anytime. Reviewed on: 15th September 2016

Why Admiral

Cheaper on renewal than new quotes. Amazing! Reviewed on: 12th September 2016

Great, quick, reliable

I was insured with Admiral when another car crashed into me. They were really quick to contact the other insurers. They sorted me out with a hire car quickly. Obviously a situation that was quite traumatic at the time was handled professionally and efficiently. Reviewed on: 12th September 2016

Good service, reasonably priced

Helpful friendly staff, reasonable deal not the cheapest but far from the most expensive and as they are a big well known name I have more trust in them than I would I name I'd never heard of. Reviewed on: 12th September 2016

Good customer service

Admiral provide great customer service although I found it difficult to find the information I needed online and in my policy documents. Reviewed on: 11th September 2016

Watch your renewal

Filed an accident report last year for a tiny scratch on another car. Stated clearly we'd settle privately but we're simply reporting. Company paid claim of £200, without telling us either before or after then trebled insurance from £700 to £2100 because we'd made a claim. Refused to budge so went elsewhere at original price Reviewed on: 11th September 2016

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