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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

200% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Amazing company

Have been with them for 4 years and wouldn’t change company Reviewed on: 16th August 2022

Very easy to use and good value for money

Easy to renew my policy. The options were clear and I had a discount for being an existing customer. Thank you Admiral Reviewed on: 16th August 2022

effortless

very quick and simple to secure cover Reviewed on: 16th August 2022

Easy process. Competitive pricing

Admiral have been fantastic to deal with and have made all processes simple and easy. Reviewed on: 16th August 2022

Great car insurance provider

Simple and straightforward with great customer service Reviewed on: 16th August 2022

Peace of mind

Easy to use and peace of mind. Would recommend. Reviewed on: 16th August 2022

The best

Always helpful, would not go anywhere else Reviewed on: 16th August 2022

Good experience so far!

Only been using admiral for a short while - but so far so good! I had the plug & drive black box device for a few months and they were really helpful with emailing me each week with my driving score and how well I’d been driving. Just had the box for about 4/5 months which was ideal - thought it’d be longer !! Only thing I would say is the app doesn’t really work, had a few problems with that ! The ‘my journeys’ section hasn’t worked at all… Reviewed on: 16th August 2022

Great experience and customer service

Admiral are nothing but helpful. Great customer service. Always happy to help. Reviewed on: 16th August 2022

The "Does What It Says on the Tin" Insurance Provider

I've used Admiral on & off for a number of years, each interaction with them has been simple, polite, and efficient. Reviewed on: 16th August 2022

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