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Admiral: Car insurance reviews

4.75
Based on 22,423 reviews, last reviewed 26th Feb 2026
300% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Superior customer service

5
Admiral have consistently given excellent customer service. Easy to use online and by call. Highly recommend! Reviewed on: 14th August 2022

Good customer experience

5
Easy to get in contact with. No problems yet. Reviewed on: 14th August 2022

The Best car Insurance company Ever

5
Their services are simply superb with good customer service and customer relations. Reviewed on: 14th August 2022

Good stuff

4
My car is insurance, which is good and it did it automatically which was also good Reviewed on: 14th August 2022

The best insurance provider

5
I have an admiral multicar insurance policy and I can’t fault admiral at all! It is so easy and they have always been so helpful. I have added , changed and removed vehicles whilst on this policy and it has been the smoothest process and the staff are very attentive and helpful. I cannot fault this provider. I will definitely be remaining a loyal customer! Reviewed on: 14th August 2022

Helpful, flexible staff

4
Staff were helpful & talked me through the different options I could play around with to reduce my premium whilst still ensuring I had all the things I need on the joint car & home policy. They even suggested I could ask my parents to join up policies but this wasn't possible. I've been with Admiral for 5 years, they are usually one of if not the cheapest on comparison websites, they've upgraded their online portal to make it easier to make changes & gave everyone a £25 rebate during the pandemic. Reviewed on: 14th August 2022

Simple, hassle free, great service

5
Always have been very happy with Admiral, they are efficient and most admin can be completed online / in the app. Just a good provider and no bad experience thus far. Reviewed on: 14th August 2022

Great For Car Insurance

5
Very easy to become an Admiral customer, high standard of customer service whenever I have needed to call. Good renewal prices. Would recommend Admiral. Reviewed on: 14th August 2022

Adorable, efficient service

5
Thoroughly enjoy being an admiral customer, they were the cheapest and fairest at the time I was looking which is extremely beneficial in times like these. Reviewed on: 14th August 2022

No hassle claims

5
I had a bump in a car park. The person made a claim on my insurance I didn't even need to speak to anyone!! Literally a letter in the post signed it, sent it back!! Job done ✔️ perfect Reviewed on: 14th August 2022

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