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Admiral: Car insurance reviews

4.75
Based on 22,423 reviews, last reviewed 26th Feb 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Great customer service.

4
Switched to Admiral after they provided a cheaper quote than my previous insurer, then renewed my policy after they agreed to price match a cheaper quote I found else where. Reviewed on: 14th August 2022

Customer care second to none

5
Customer care is excellent every interaction is made simple be it online or if necessary over the phone Reviewed on: 14th August 2022

The Best!

5
Polite, courteous, no hard sell. Tell you what you need to know in easy to understand language. Genuinely nice people to deal with. Reviewed on: 14th August 2022

A reputable company, highly recommend

5
Staff calls are prompt and accommodating for any enquiries regarding their service. Reliable insurance of a great value for money. Many benefits, as a loyal customer, I am confident in saying that Admiral is the top well established business in the vehicle insurance industry. Reviewed on: 14th August 2022

Car insurance

5
After having a company car for all my working life I needed personal car insurance after a change in circumstances they were easy to deal with and very efficient Reviewed on: 14th August 2022

Grand!

5
So easy to set up, good prices and excellent customer services! Reviewed on: 14th August 2022

Car insurance

5
Brilliant car insurance would recommend Communication is good and they always email with any changes Reviewed on: 14th August 2022

The best one

5
When I want deal with my price for my car insurance,(renewal) always I get the price right.I will recommend . Reviewed on: 14th August 2022

Great service

5
Paperless and relevant emails sent only. Best value car insurance I’ve ever had Reviewed on: 14th August 2022

Fast service

5
Good company and reliable with fast customer service Reviewed on: 14th August 2022

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