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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22437)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Easy online account

I have an online account I'm not very keen on on line accounts has I'm not very computer savvy. But I have made a few changes on line myself very easily system to navigate I wish they was all like this. . Reviewed on: 14th August 2022

Easy, simple, helpful

Had a balckbox supplied by admiral which was received quickly. Easy to set up and the weekly review was helpful seeing my driving. Once they didn't require me to have a black box anymore I sent it back and within 3 days they received it back Reviewed on: 14th August 2022

Great customer service

Brilliant customer service. Always spoke. To people that are proactive and positive. Never a silly question asked and always feel as if the representatives are actively trying to resolve queries . Reviewed on: 14th August 2022

Best multi-cover insurance available

Never had any problem with Admiral. I’ve never liked calling insurance providers, but with Admirals customer service i’m always happy to talk to them, they always try to find customer-oriented solution, hopefully i’ll stay with them forever. Reviewed on: 14th August 2022

Simple clear honest insurance

Admiral leaves me with no worries on if I needed them I know they’d be there, good value for money and well communicated via the online portal Reviewed on: 14th August 2022

Great prices

Cheapest for a few years now and great customer service ! Reviewed on: 14th August 2022

Competitive on price and great service

Great price for multi car policy and customer service has been fantastic when I have needed to make a claim. Reviewed on: 14th August 2022

Excellent customer service and value for money

I have always found Admiral's customer service to be excellent and have never had a problem with the service I receive. The value for money is also great, I would recommend Admiral. Reviewed on: 14th August 2022

Great customer service.

I have been an admiral customer for over 5 years. They have always been easy to work with and their customer service has always been professional and friendly. Reviewed on: 14th August 2022

Excellent efficient customer service

Very helpful and efficient when I was making changes to my car insurance policy Reviewed on: 14th August 2022

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