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Admiral: Car Insurance reviews

Name: Car Insurance
Rating: 4.79 (22360 reviews)

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4.74

Based on 22,360 reviews, last reviewed 19th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

38% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Efficient and Competitive Pricing Very easy to use with competitive rates. Ideal for adding additional drivers! Reviewed on: 14th October 2024

Latest lowest rating:

1

i have had the worst experience of my life with this... i have had the worst experience of my life with this company! they will lie to you and try to rip you off! i’ve been waiting a year for them to sort s... Read more Reviewed on: 19th February 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car Insurance reviews (22360)

Do not use Admiral Insurance

I bought a car to which my ex partner got insurance with yourselves then a few days later crashed the car, was able to get claim the full amount back from you and ran off with that money. You did not check that he was NOT the registered owner!!! This is fraud!!! I have registered this with the police to which there are charges in place where he cannot contact me and he will also be appearing in court. I have sent you proof of this, proof of my ownership of the car, proof of the sale to me, proof of MY payment for the car and proof of the car log book. This has been going on since last year!!! I received an email from yourselves on the 16/06/23 directly to myself confirming you take full responsibility for this incident and that you will compensate me. The email also confirms that I can contact you for updates. Since I’ve still not heard from you, I called today to which I was told because of data protection you cannot discuss the claim to me??? You have just absolutely contradicted the email that YOU have sent to me informing me of the above. I’m absolutely disgusted! Reviewed on: 31st August 2023

Streamless Customer Experience

Admiral has a seamless customer experience journey that is devoid of any mistakes, delays, or setbacks. Reviewed on: 31st August 2023

Change in renewal price.

Absolute scam. I planned on leaving Admiral through there app before my car insurance renewal. They offered me a good price to stay with the company. It was actually the same price i was paying for the previous year. So i decided to stay, but for some reason, and without any warning. When the money was taken from my account, they had actually charged me nearly double what i was paying the year before. I decided to ring them up, which was useless, all they could do was lower the price by around £20 which would still make the overall price £40 more a month than last years. So i decided to leave, which they then charged me £25 to do that. Make sure that when you receive an online quote to screenshot it. Reviewed on: 31st August 2023

Affordable, friendly

A great car insurance brand who offer affordable insurance at great prices. Their app allows you to lower your premiums at renewal if you're a cautious driver. Reviewed on: 30th August 2023

Great insurance cover

Have been with Admiral for a year and not had any issues with policy, have had to change details and this has been easy to do. Reviewed on: 30th August 2023

Great price and easy company to deal with!

Have used Admiral for home/car insurance (have a joint home/car insurance) makes it a lot lot cheaper to have both. Easy website to use and I can login and make changes (ie change cars - yes it does incur a cost but not as much as having a representative make the changes). Had a claim on the car, all was dealt with easily and quickly. Reviewed on: 30th August 2023

Admiral's Plug and Drive app

I tried this device to see if its assessment of my driving would influence the cost of future car insurance premiums. Having used the device, for the stated duration of the year, it was sent back to Admiral. Now I await the renewal quote for 7th November, but not with bated breath. As well as the Admiral device I ran a phone app "Drivesure" as a comparison. Regular emails advised me of my driving profile for each device, and the results were confusing. Admiral rated me 28/100 whilst the app rated me at 88/100! Let's see which result will seem to indicate Admiral's leaning. I suspect the following; a. Admiral will say that my driving score was poor and that is reflected in the high premium. b. Should I chooses to go elsewhere for my quote, I may find that the Admiral assessment follows me. c. What do you think my chances are of using my alternative driving assessment will be in getting a competitive quote? Watch this space. Reviewed on: 30th August 2023

Loretta1

Admiral was superb when I was looking for first time car insurance for my son. Superb price, service, staff. Thank you Admiral. Reviewed on: 30th August 2023

Good

Good and has a nice price point and includes home insurance as well Reviewed on: 30th August 2023

Good value for money!

Excellent price - cheaper than competitors! Reviewed on: 29th August 2023

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