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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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13%
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1%
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0%
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1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Good value for money!

5
Excellent price - cheaper than competitors! Reviewed on: 29th August 2023

Awful customer service.

1
If you are ever in the unfortunate position of needing to make a claim then please prepare yourself for some exceptionally awful customer service. A week later with 2 small children I have no courtesy car and have had to ring Admiral every day for an update only to be told they are sorry and they understand but they will be doing nothing about it. Have made 2 formal complaints in which I was just told it is what it is. I will be one of the 300,000 (reported in the press) leaving at my next renewal and I will be encouraging others to do the same. Also the app is terrible so that is another useless product from a useless company. Don't waste your money or time. Reviewed on: 23rd August 2023

Car insurance

5
Have had no problems with this insurance Reviewed on: 23rd August 2023

Reasonable and friendly

5
I've been with admiral for a number of years now, with their multi cover discount they are hard to beat and have had great customer service every time I've been in contact with them Reviewed on: 23rd August 2023

Affordable easy insurance

5
Really qui k and easy to set up my insurance, being from overseas I was worried I wouldn't be able to find something suitable for my circumstances but Admiral were super accomodating and affordable! Reviewed on: 23rd August 2023

Would reccommend

5
Best price on insurance year after year, also offer deals so I purchased travel insurance much cheaper than I was able to elsewhere. Reviewed on: 23rd August 2023

Quick and Efficient

5
My wife's car was written off in a head on collision. The car was removed quickly and a write off decision made the same day. Full market valuation settlement was completed within a week - excellent service, thank you. Reviewed on: 23rd August 2023

Easy to buy and manage online

4
It was very quick and easy for me to purchase my policy online on my phone when I bought my car. When I moved, it was easy to change my address online. This reduced my premiums so I quickly for a refund for the difference. Reviewed on: 23rd August 2023

Is the in car driving monitor just a con?

2
To try and reduce my premium, I was persuaded to have a driving monitor in my car for the next insurance period. Having completed the trial, I await my renewal premium. I do not expect a generous discount, since my monthly reports from Admiral were awful (average 25/100). I took the opportunity to simultaneously use an app called Drivesure, which, over the same period, gave me a veritable golden driving assessment. I spoke to Admiral about this discrepancy and they had no comment to give. I therefore wait with interest to see whether my renewal is derisory or complimentary. Reviewed on: 23rd August 2023

Multi car

5
Easy to use great quality and price Reviewed on: 23rd August 2023

Great place

5
Always great customer service and competitively priced. Been with them for years and nothing negative to say. Reviewed on: 23rd August 2023

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