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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.8 (11774 reviews)

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4.80

Based on 11,774 reviews, last reviewed 16th Apr 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

It is a good service admeral is a good company... It is a good service admeral is a good company Reviewed on: 16th April 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Home insurance reviews (11774)

Insurance renewed a few months ago.

Insurance renewed a few months ago. Premium went up by 50%. I was unable to change this year due to personal circumstance but am looking around. Happy with product itself Reviewed on: 20th August 2024

i find Admiral ins very informative.

i find Admiral ins very informative, i like the regular tips they send through, many are helpful, they are also easy to talk to should i have the need to phone them. Reviewed on: 19th August 2024

Excellent customer service from Admiral.

The process of obtaining home insurance with Admiral was so easy. When I telephoned to discuss my renewal with one of your staff members he was so helpful and explained everything to me in a way that I understood. Very good customer service. Reviewed on: 19th August 2024

Excellent customer assistance

Customer assistance clearly and simply my policy and what was covered, a happy experience compared to other companies I've dealt with. Reviewed on: 19th August 2024

Will NEVER recommend Admiral!

After paying for home insurance for over 40 years, I made a small claim. One of the roof tiles had broken leaking into ceiling above a spare bedroom which was stack3d with our daughters stuff who'd moved out. Because we didn't use room we didn't realise there was water above that room. When we realised we had to put in a claim, first on over 40 years, Admiral rejected it, the ceiling has bowed and will need a couple of new plasterboards and a new roof tile (x1). Admiral failed us and we will NEVER insure with Admiral and NEVER recommend them. Funny how on renewal they virtually begged me to renew and they would look at claim again! I have call recorded! Reviewed on: 18th August 2024

Had to make a claim this year, wonderful service.

Had to make a claim this year, wonderful service. The problem was dealt with promptly, efficiently and courteously. I felt I was valued and every effort was made to ensure I had all the information I needed to make choices where appropriate. Thank you for everything. Well done Reviewed on: 18th August 2024

An easy professional and supportive solution always

An easy professional and supportive solution always Reviewed on: 17th August 2024

Very friendly, helpful and knowledgeable team.

Very friendly, helpful and knowledgeable team. I could not ask for better customer service. Reviewed on: 17th August 2024

Cutting the cost ...

My home insurance premium from Admiral was a fraction of the cost from my previous insurance company , when the pennies count , with everything costing more , this was a welcome relief . Reviewed on: 16th August 2024

Competitive quote.

Competitive quote. Pleasant customer service on phone. Reviewed on: 15th August 2024

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