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Admiral: Home Insurance reviews

Name: Home Insurance
Rating: 4.82 (11747 reviews)

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4.80

Based on 11,747 reviews, last reviewed 17th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

4

Emergency/Claim Poor customer service whilst trying to deal with an emergency but once through to the right department the claims team was excellent Reviewed on: 12th June 2025

Latest lowest rating:

1

paid for a gold policy but did not get gold... paid for a gold policy but did not get gold service Reviewed on: 17th June 2025

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Admiral Home Insurance reviews (11747)

Exceptional service and price

So helpful, the customer service staff are very experienced and knowledgeable. No rush so you get time to discuss everything Reviewed on: 4th June 2018

efficient

straightforward efficient value service Reviewed on: 4th June 2018

Fantastic service

Really helpful and easy to sort out Reviewed on: 4th June 2018

Great so far

Experience so far has been great. Reviewed on: 4th June 2018

Excellent service and price

The staff where very helpful getting me the best quote for my car . Because of that I took home insurance out as well and got discount . Reviewed on: 4th June 2018

My mistake rectified.

I accidentally cancelled a direct debit shortly after having set up my home and contents policy.Admiral couldn't have been more helpful and reassuring in rectifying the matter. Reviewed on: 4th June 2018

Pleasant and Helpful company

When I chose this company it was because my insurance with another company jumped up in price (even though I had never claimed). On checking around I found this company had better insurance coverage for half the price of the company I was with, I should say it wasn't the cheapest but it is a reputable company. As I moved house recently I had reason to call and inform them of this and the person on the phone was pleasant and very helpful. Reviewed on: 4th June 2018

Car and home

Professional contact and easy to talk too Reviewed on: 4th June 2018

Home insurance

Very happy so far not needed to claim but would imagine a simple process Reviewed on: 4th June 2018

Simple and affordable

Admiral have always given me great customer service and value for money with minimal faff, which is saying something for an insurance company! Reviewed on: 4th June 2018

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