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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11777 reviews)

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4.74

Based on 11,777 reviews, last reviewed 16th Jul 2026

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Great home insurance Great home insurance, good price and offers everything you would need Reviewed on: 16th July 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11777)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Cost

The only insurance company that I have been with that lowers the cost of insurance on the renewal date. Reviewed on: 14th August 2022

Effective Company

All my dealings with Admiral have been positive. You account is way to access via the app and customer services are always available to update or requote if necessary. Reviewed on: 14th August 2022

Super affordable & great customer service

Admiral have always been my favourite home insurance provider..I have my car insurance with them too! They are always fair in their prices and offer so much for it too. Customer service is great too, always friendly and helpful. Reviewed on: 14th August 2022

Simply good quality service and products

Great customer service and very competitive good value renewal costs . Reviewed on: 14th August 2022

Good quality and fair price

Always a pleasure to deal with a company that understands their customers Reviewed on: 14th August 2022

Great company

Great company, provides a great service and rewards it’s loyal customers would recommended to our family and friends Reviewed on: 14th August 2022

Great customer service with good understanding.

Didn't feel like a sales pitch at all. The customer service team are understanding in our needs and work with us to help us both afford a policy and determine what is actually right for us. In a time of crisis with regards to cost of living, Admiral really helps put our minds at ease with regards to the safety and security of our home and our valuables within it. Reviewed on: 14th August 2022

Always 100% happy with Admiral !

I'm Admiral customer since 4 years and I never consider even for a moment to change insurance company ! Customer support always 100 % professional and helpful. Quick problems solving. Would recommend to everybody. 5 stars company ! Reviewed on: 14th August 2022

Great coverage. Great value

Would struggle to find a better level of coverage. Combined with car insurance the premiums are discounted and very hard to beat Reviewed on: 14th August 2022

Easy to contact and reasonable prices

I have a multi policy with Admiral and their prices are decent. Premiums have gone down each year and still cheaper than prices quoted on price compare websites. Their customer services are easy to contact and usually resolve my issues on the spot. My only complaint is the admin fee charged to make policy changes, but I reckon most insurance companies have this. Reviewed on: 14th August 2022

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