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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11777 reviews)

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4.74

Based on 11,777 reviews, last reviewed 16th Jul 2026

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Great home insurance Great home insurance, good price and offers everything you would need Reviewed on: 16th July 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11777)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

No issues

Good and reasonable home insurance so far had no claims Reviewed on: 12th August 2022

Great service and helpful staff

I’ve had my contents insurance with Admiral for many years and recently have used their travel insurance. I’ve always found customer service to be helpful and easy to access documents when needed. Reviewed on: 12th August 2022

What more could you want

Very easy to arrange online. Good value, would definitely recommend. Reviewed on: 12th August 2022

Couldn't have hoped for a better service

We bought the platinum cover on the basis of previous customer reviews we had read. We couldn't have hoped for a better service when disaster struck, and we arrived home after a short break to find our ceiling on the dining table and water flowing through which had escaped from the tank in the loft, causing massive damage to brickwork, kitchen, furnishings etc .We were assigned a loss adjuster who kept in constant contact throughout the repairs , making a very stressful experience much more manageable. Top marks to him. My advice would be to buy the best policy you can afford, everything that needed replacing was done so without fuss or argument. I wouldn't hesitate to recommend admiral home insurance to anyone. Reviewed on: 12th August 2022

Easy to do business with.

Clear website and easy to view mydocuments. Very happy customer! Good value for money compared to competitors. Excellent cover provided to suit my needs. Reviewed on: 12th August 2022

irst class company

will help out with anything i want to know without any pressure. would recommend. Reviewed on: 12th August 2022

Great value for money.

I have been with Admiral several years now. Even when I switched elsewhere I was back after a year. Good value for money and courteous staff (including a response from Halifax, Canada after UK office hours!) I have no experience of making a home insurance claim except once on the separate Emergency Cover which was speedy and straightforward. Reviewed on: 12th August 2022

Great service and honest firm

Great to deal with an honest insurance company . I insured a car but had decided not to buy , no messing gave me a full refund . Lovely person Beth was friendly and professional , I selected this as the cheapest car insurance first one that came up on a compare site . So pleased and will defiantly go back .Refund was in my bank 3days later , wonderful and a great result and experience Thank you team Reviewed on: 12th August 2022

Great, no fuss friendly insurance

The level and tone of customer contact is just right Reviewed on: 12th August 2022

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