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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11775 reviews)

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4.74

Based on 11,775 reviews, last reviewed 11th Jun 2026

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

The best home insurance Great and reliable home insurance Reviewed on: 11th June 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Home insurance reviews (11775)

Terrible renewal service

Took out an annual policy with Admiral. Decided to renew this elsewhere as I was offered a cheaper deal. Received a call 2.5 months later from Admiral to say I owed them £47 as they had automatically renewed my policy and, as the card details I’d provided to them for the last annual payment would no longer work id been charged a late fee! I had one of the most ridiculous arguments I’ve ever had before breaking down in tears. I was only then passed to another team (maybe customer service) who “processed the refund” for me as though this was a big favour( and there was nothing to refund). Apparently all my fault as I should read my emails and I would have then known they were going to charge me/raise a debt against me if I didn’t call them to cancel. 25 years of renewing car and home insurance polices… I’ve never been treated like that. Avoid this company like the plague! Grabbing every last penny of customers rather than offering a good service. I’m still shocked! Reviewed on: 13th December 2021

No response from admiral

On phone for 3 hour's, no answer on emergency Reviewed on: 28th November 2021

Excellent service

Reasonable premiums with excellent customer service. Reviewed on: 8th October 2021

Great price and service

Fantastic staff who give great service, and the price is right. Reviewed on: 8th October 2021

Easy to deal with.

Very fast to send my documents. Friendly and efficient service. Reviewed on: 8th October 2021

Great service

Always found Admiral a great company to deal with. Staff polite, helpful and knowledgeable Reviewed on: 7th October 2021

Atrocious performance

Automatically renewed my policy despite request not to leaving me insured with 2 companies. Has now cancelled the policy but not refunded money ànd has been facetious and unhelpful on facebook. I've complained to the fsa Reviewed on: 7th October 2021

Excellent customer service

Honest helpful and understanding Reviewed on: 7th October 2021

Trusted Provider

Reliable & realisically priced quotes. Reviewed on: 2nd October 2021

Alway reliable

I have always been pleased to use Admiral for my home insurance knowing they are reliable and helpful. Reviewed on: 30th September 2021

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