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Admiral: Home insurance reviews

View other Admiral products
4.74
Based on 11,780 reviews, last reviewed 13th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great service! We have a multi home and car insurance policy. We recently changed our car and updated the value of some items and spoke directly to Admiral rather th... Read more Reviewed on: 13th August 2026
Arlene M's avatar
Arlene M

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026
Anne J's avatar
Anne J
Visit provider site Read all reviews See your review

About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11780)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

5
I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019
CHalley's avatar
CHalley

Excellent

5
The policy I have is just right for me. I am impressed by the monthly news letter I get from Admiral. Reviewed on: 2nd August 2020
Angela's avatar
Angela

Great company

5
Friendly customer service and great prices Reviewed on: 2nd August 2020
Ayub Zumla's avatar
Ayub Zumla

Great company

5
Insurance easy to set up and understand. Great user friendly website. All good. Reviewed on: 2nd August 2020
Barry c's avatar
Barry c

Very good

5
I have found admiral to be the best insurance so far as they are really pleasant on the phone and understanding when you are upset also they sort out your claim very quick I would highly recommend Reviewed on: 2nd August 2020
Jacqui Metcalf's avatar
Jacqui Metcalf

Contact during Covid19

5
Admiral kept in touch with its monthly newsletter. It also supported me during my reapplication to insure my home and belongings. I was having difficulties with my credit card. Thanks Reviewed on: 2nd August 2020
Georgina Dudley's avatar
Georgina Dudley

Great customer service

4
Admiral deal with claims quickly and efficiently. Insurance policies with the best quotes. Reviewed on: 2nd August 2020
Mr T's avatar
Mr T

Best company I've ever dealt with

5
Any time I've needed help and advice you have always been incredibly helpful, knowledgeable and approachable. I recommend you to anyone. Reviewed on: 2nd August 2020
Diane's avatar
Diane

They put the customer first

5
Admiral's statements and actions appear to value their customers and always put them first. During the pandemic, by giving their car insurance customers something back, they underlined their commitment to their customers Reviewed on: 2nd August 2020
Bob's avatar
Bob

Good value

5
I saved hundreds of pounds on moving to Admiral good value for money and during Covid automatically refunded £25 to customers so honourable company Reviewed on: 29th July 2020
kath's avatar
kath

Weaseled out of a claim

1
I made a very normal claim, covered by insurance, they squirmed their way out of paying. Never again use them! Reviewed on: 23rd July 2020
nat's avatar
nat

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