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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.8 (11774 reviews)

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4.80

Based on 11,774 reviews, last reviewed 16th Apr 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

It is a good service admeral is a good company... It is a good service admeral is a good company Reviewed on: 16th April 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Home insurance reviews (11774)

Great and easy to set up

Really comprehensive cover that’s easy to set up and reasonably priced Reviewed on: 2nd May 2020

Good cover for a good price

Of all the compare website we use to get home insurance, admiral always comes out on top for price etc. Reviewed on: 29th April 2020

Cheap but not so cheerful

Having had a house contents policy for a couple of years I was happy to stay with them when I moved house. I tried to contact them to update with my new house details but was told I had to speak to an advisor who would call me.This never happened and after trying to contact them by all means,web chat,email,phone ...I got nowhere and was forced to get cover from another company. I am still trying to cancel my old policy which they automatically renewed despite me telling them I was moving from that address. Reviewed on: 7th February 2020

Excellent value and coverage

Comprehensive cover at an excellent price. Easy to purchase and easy to renew with good communications. Reviewed on: 22nd November 2019

Just the job

Found it on comparison site. Suitable for our needs good value for money Reviewed on: 20th September 2019

Great value for money

Great value house insurance. Easy to do and quick reply. Insurance sorted in minutes Reviewed on: 18th September 2019

Simple to use the on-line quotation system.

Easy, and cost effective. Highly rated contract. Reviewed on: 14th September 2019

Do not provide a reasonable service when actually needed

On the 15 August 2019, I had a major leak with water damage to my house damaging 2 rooms. Although initially Admiral were helpful in sending an emergency plumber to me after this in reality they were of no practical help whatsoever (even though some of their employees who answered the phone were very polite and seemingly helpful at the time). Their IT system was down on 4 separate occasions of calling. They said they would phone back next day on 3 separate occasions and did not. All the onus during event was placed on myself as claimant rather than any real practical help on their side. They seem to keep down their costs on premiums by having very large excess which they use very much to their financial advantage during a genuine claim. Also incidentally they are offering 1000 pounds (in a draw) to have probably good reviews to you on what I am now filling, this is unethical. In short you only truly know how good an insurance company is when you actually make a claim and as regards their Home insurance service Admiral as a company is appalling. Reviewed on: 13th September 2019

Clear renewal information

No hard sell just good value insurance with no jargon Reviewed on: 12th September 2019

Best organisation in the world

They really look after their people. When I worked there I loved it. It was the best place I ever worked. Reviewed on: 12th September 2019

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