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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11780 reviews)

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4.74

Based on 11,780 reviews, last reviewed 13th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Great service! We have a multi home and car insurance policy. We recently changed our car and updated the value of some items and spoke directly to Admiral rather th... Read more Reviewed on: 13th August 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Home insurance reviews (11780)

Just the job

Found it on comparison site. Suitable for our needs good value for money Reviewed on: 20th September 2019

Great value for money

Great value house insurance. Easy to do and quick reply. Insurance sorted in minutes Reviewed on: 18th September 2019

Simple to use the on-line quotation system.

Easy, and cost effective. Highly rated contract. Reviewed on: 14th September 2019

Do not provide a reasonable service when actually needed

On the 15 August 2019, I had a major leak with water damage to my house damaging 2 rooms. Although initially Admiral were helpful in sending an emergency plumber to me after this in reality they were of no practical help whatsoever (even though some of their employees who answered the phone were very polite and seemingly helpful at the time). Their IT system was down on 4 separate occasions of calling. They said they would phone back next day on 3 separate occasions and did not. All the onus during event was placed on myself as claimant rather than any real practical help on their side. They seem to keep down their costs on premiums by having very large excess which they use very much to their financial advantage during a genuine claim. Also incidentally they are offering 1000 pounds (in a draw) to have probably good reviews to you on what I am now filling, this is unethical. In short you only truly know how good an insurance company is when you actually make a claim and as regards their Home insurance service Admiral as a company is appalling. Reviewed on: 13th September 2019

Clear renewal information

No hard sell just good value insurance with no jargon Reviewed on: 12th September 2019

Best organisation in the world

They really look after their people. When I worked there I loved it. It was the best place I ever worked. Reviewed on: 12th September 2019

All good

Haven't used Admiral for some time but really impressed with there new look and competitive rates Reviewed on: 12th September 2019

clear, concise, timely information

Great price and provided all details in a clear concise way Reviewed on: 12th September 2019

Great service great value

Very friendly operator, checked their online insurance and immediately reduced to match, saving approximately £50. I spent two weeks looking through other quotes but could not find as good cover for anything less than original price Well done you got me for another year Reviewed on: 10th September 2019

Great competitive home insurance

I originally had home insurance from Admiral as part of Multicover package, but after taking the car insurance elsewhere stayed with Admiral for home insurance. After speaking with them on the phone I was given a competitive quote with a very comprehensive level of cover. Reviewed on: 10th September 2019

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