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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11775 reviews)

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4.74

Based on 11,775 reviews, last reviewed 11th Jun 2026

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

The best home insurance Great and reliable home insurance Reviewed on: 11th June 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11775)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Home insurance

I haven't got any experience with claim yet but same I haven't got any problems with this insurance. I chose admiral because price of insurance was smaller for same options than in other companies. Reviewed on: 26th August 2022

comprehensive cover with friendly and helpful service

Very helpful and responsive customer services. I have happily not had to claim but renewals are reasonable and customer support agents help to understand and manage them. Reviewed on: 25th August 2022

Hassle free

I get my quotes come through when I need them and other than that, they don't fill up my inbox with adverts. Very easy to deal with and very helpful staff. Reviewed on: 25th August 2022

Good

Good so far, cover lots of circumstances Reviewed on: 25th August 2022

Don't buy travel insurance from these snake-oil salesmen

Do not take out a travel insurance policy with these charlatans or you'll regret it. I was admitted to St Luke's Medical Centre in Quezon City, the Philippines, in July suffering from dehydration and high blood pressure. In addition to charging me for medications that I was not actually prescribed, the Centre provided me with an inaccurate medical report and other documentation. For example, the Director of Emergency Care, Dr Arnel M. Tolosa, has claimed in writing that I had reported my symptoms on two occasions to the hospital - a complete and utter lie and I can prove it. More seriously, they wrongly claimed that my condition had been caused by excessive alcohol consumption. In fact, I was stone-cold sober when I was admitted and had only imbibed a small amount of alcohol some seven hours before. The much more likely cause was food poisoning or a bad reaction to heat, which staff acknowledged to me verbally at the time. However, Admiral, being monumentally dishonest, unscrupulous and money-grabbing charlatans, have taken St Luke's fabrications at face value and are refusing to pay out my insurance claim for the treatment and the changes to my travel plans it necessitated. This has cost me around £1700. While Admiral refuse to accept the obvious flaws in St Luke's documentation, I can provide eyewitnesses who will swear on affidavits that I had ingested a tiny amount of alcohol that would not have caused my condition. I can also obtain a second medical opinion that would contradict the judgements made by St Luke's staff. But of course Admiral will not accept this evidence because it would compel them to pay up what they owe me. Moreover, their organisation is riddled with incompetence from top to bottom. I have had a separate complaint upheld about being misled time and again by their phone agents. Their compensation offer? An insulting £50. I have been travelling for work and pleasure for 20 years and never have I come across a travel insurance provider this greedy, unhelpful and downright mendacious. Avoid them at all cost - or you'll find it'll cost you an awful lot. Reviewed on: 25th August 2022

One of the best insurance companys i have used

Never had any problems with you as a company Reviewed on: 25th August 2022

Excellent Company and service

Having been with a few others over the years, it was a simple and clinical transfer to Admiral Reviewed on: 25th August 2022

Great service

I went online and got my home insurance it was very easy no complicating forms just very easy I'm very happy. Reviewed on: 25th August 2022

Quick and simple

Affordable insurance, cheaper to include home insurance on top of my car insurance Reviewed on: 25th August 2022

bril service

great service at a good competitive price Reviewed on: 25th August 2022

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