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Aegon: Pension reviews

1.77
Based on 224 reviews, last reviewed 3rd Sep 2025
100% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
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3%
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68%

Latest highest rating:

5

Excellent It is a safe company, since I joined, it has always been safe and I will continue with it in the future. Reviewed on: 27th April 2025
Morreira C's avatar
Morreira C

Latest lowest rating:

1

Terrible performance Awful performance of investments. Awful performance of website. The fees are high and eat all of the returns. Only reason my holding value grows is be... Read more Reviewed on: 3rd September 2025
Aaron's avatar
Aaron

About this product

Aegon offered a Retiready Pension which was withdrawn for new customers from December 2023. For existing customers, it has a maximum service charge of 0.5% per year.

Aegon also provide workplace pensions through Aegon Retirement Choices. The UK-based Aegon Assist team can guide customers through retirement options.

Aegon Pension reviews help you make a smart buying decision. If you’ve used Aegon before, leave a review of your own and help others understand what it’s like to be a customer.

Aegon Pension reviews (224)

Review of the Aegon, Pension:

Great Value

5
I joined Aegon six years ago and have been very impressed with the performance of my pension since I joined them. Reviewed on: 15th January 2022

Easy access and great customer service

4
When I contacted Aegon to transfer the value of my pension to a new provider they were professional and ensured the process was smooth and secure. Reviewed on: 11th September 2016

Slow administration and lack of understanding of customer needs

2
I had a pension policy with Aegon from a previous employer, which I wished to continue after leaving. This was much more difficult than expected and took about 6 months to set up. They insisted that I had to verify my identity with a certified copy of my passport, despite the fact that I was already a customer. When I later wanted to add another lump sum, this seemed to confuse them. They sent me the wrong form, then ignored me then twice told me they needed to verify my identity again. Eventually I managed to get it sorted but I would not recommend Aegon and wish I had chosen a different company. Reviewed on: 24th December 2015

Much room for improvement

2
I've had a catalogue of bad experiences with my Aegon pension. Everything from statements and calls have felt much more difficult than I would have expected. Not many of us can chose who our pension is with, but I would hope for better. Reviewed on: 29th July 2015

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