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Al Rayan Bank: Savings reviews

Name: Savings
Rating: 3.77 (57 reviews)

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3.82

Based on 57 reviews, last reviewed 27th Feb 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

3 star

2 star

30%

Latest highest rating:

5

Easy to operate fixed term accounts. Opened a fixed term savings account with an 'expected profit' (interest) which was one of the best rates around at the time. No problems opening accou... Read more Reviewed on: 27th February 2025

Latest lowest rating:

1

Not user friendly online banking Fed up with online systems. Verification code by mobile as well as log in why !!! It does not work ... Read more Reviewed on: 3rd June 2023

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About this product

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Al Rayan Bank Savings reviews (57)

Review of the Al Rayan Bank, Savings:

simplicity

about the best rates around with ease of use Reviewed on: 13th July 2020

The worst experience of my life!

Hitherto unheard of shoddy customer service, don't listen to what is being said, just reading of a script! (Barely capable of doing even that). Conjure up images of chocolate fireguards. Reviewed on: 7th April 2022

Savings

Rang the number provided to clarify an issue and phone was answered within a few seconds Reviewed on: 24th March 2022

The worst Bank, extremely poor customer service and probs one of the biggest thieves ever. Everything about their service is full of sh****

Unprofessional staff, not educated at all in understanding your issues. They have absolutely rubbish ways of explaining their reasons to anything related with banking. Reviewed on: 20th December 2021

Bereavement

After the death of my father I was sorting out banking for my mother and their bereavement services were totally incompetent!Do not invest with them if you may need any help in the future. Would not even send me an addressed envelope until my mum passed her security questions, which she failed,due to my father setting up the account!! 0/10 Reviewed on: 16th June 2021

Avoid at all cost

Worst banking experience in my life. I'm not able to access over 14 grand of my money after login in online and phoning customer service several times. Avoid if you want to see your money ever again! Reviewed on: 6th May 2021

Great Rates

Interest rates are far better than the competition's Reviewed on: 15th April 2021

Untrustworthy establishment

Breach of contract by giving under the implied notice on a notice account and then making errors leading to a formal complaint being issued. Shocking so called back, that I won't return to! Reviewed on: 11th March 2021

Professional and consistent returns

I have held fixed term savings products with Al Rayan for some time now and always feel confident that they are working as hard as they can to nurture my savings. Great profit rates and communications. Reviewed on: 10th March 2021

Great returns

Great savings returns, ethical standards, and easy to set up and manage. Reviewed on: 10th March 2021

Dreadful Online Access

When they stopped allowing customers to log on to their accounts using website access and changed to an app only system it completely messed up access to my online account and I was unable to log on. I transferred my ISA as soon as I could. Reviewed on: 26th February 2021

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