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AllClear: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (6902 reviews)

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4.83

Based on 6,902 reviews, last reviewed 2nd Jan 2026

100% decrease in 5 star reviews

in the past 90 days

92% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Cover was exactly what I wanted at a great price Cover was exactly what I wanted at a great price Reviewed on: 2nd January 2026

Latest lowest rating:

1

It takes 5 working days to get a response to an emai... It takes 5 working days to get a response to an email and it took numerous emails phone calls and complaints to get my claim resolved over 3 months in... Read more Reviewed on: 24th December 2025

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About this product

AllClear travel insurance have a range of cover options depending on how long you’re travelling for and what you’ll be doing on your trip.

As a specialist medical travel insurance provider, AllClear cover over 1300 medical conditions. You can get a quote for AllClear travel insurance by calling the freephone number or via the website.

AllClear travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used AllClear before, you can also leave a review and share your experience.

AllClear Travel insurance reviews (6902)

Review of the AllClear, Travel insurance:

Best value

Searching for annual travel insurance for an older couple both with medical issues we found that 'All Clear' offered us by far the best cover and price. It was easy to arrange the cover on the website although I did make a phone call to check the pricing because it was much better than other quotes we had received. Reviewed on: 2nd October 2024

Was able to arrange annual travel insurance when oth...

Was able to arrange annual travel insurance when other insurers were unable to do so due to my age. Reviewed on: 19th September 2025

I have a pre existing medical condition.

I have a pre existing medical condition {Crohn's disease} so need a insurance company that understands that and still gives me great cover for a holiday in Europe without making the whole thing difficult to arrange. Reviewed on: 19th September 2025

When I initially purchased the policy the rep want v...

When I initially purchased the policy the rep want very helpful and endured I had the right policy for my needs, and I regularly get up dates and opportunities to update my cover if I need it. Reviewed on: 19th September 2025

£500 cover but I was refused emergency costs.

My travelling companion, my cousin, lost her passport so we were stuck in Cape Town and our cruise ship sailed without us. This left us scrambling to find emergency accommodation etc. It took us three days to get an emergency passport. My cousin covered essential costs in Cape Town and I then covered our necessary disrupted travel costs to get us from CapeTown on the Monday to Richards Bay to be able to board our cruise ship before it left South African waters on the Wednesday. I had to pay £560 for a flight to Durban, a two hour taxi trip and our emergency overnight accommodation and food. AllClear refused to cover any of these costs. They said only my cousin could claim for passport lost costs. She was only able to claim a maximum of £500 for monies spent on emergency passport and CapeTown costs. They refused to accept that this loss meant my travel was disrupted and my claim was for disrupted travel. We had to get back on board our ship to continue our holiday and eventually get our booked flights home from Mauritius. Essentially my £500+ insurance cover with AllClear was useless to me. AllClear effectively left me without any cover when stuck in CapeTown. Reviewed on: 19th September 2025

Reply from AllClear Good afternoon Sheila, Thank you for taking the time to share your feedback. I’m sorry to hear about your recent experience. We’ve responded to your review on Trustpilot, and I’d like to clarify that, as the broker, AllClear is not involved in the decision-making process for claims. If you’d like to appeal the outcome, we recommend contacting the claims team directly for further review. Based on the details shared in your review, it does appear the decision was made in line with the policy’s terms and conditions. I appreciate this may not be the outcome you were hoping for, and I’m sorry I can’t help further on this occasion. Best regards, Reece Response date: 23rd September 2025

Very clear and informative

I spoke to an advisor at all clear about my medical conditions and everything was explained to me so clearly. I had spoke to other providers but felt all clear had much more empathy and understanding. Reviewed on: 19th September 2025

Excellent Cover

Expensive if you've had cancer, but this is common with all quotes I obtained Reviewed on: 19th September 2025

Great service, great prices!

Best prices, easy to understand. You can a quick response on the phone with English speaking people, and they can answer any queries that I have had. Reviewed on: 19th September 2025

Easy to organise for our travels..

Easy to organise for our travels. Easy to understand coverage and levels on the website Reviewed on: 19th September 2025

Helpful staff when calling to purchase Insurance

Helpful staff when calling to purchase Insurance Reviewed on: 19th September 2025

Extending insurance

Had our insurance for one trip,then wanted to do an annual one . Did it no problems at all Reviewed on: 19th September 2025

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