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AllClear: Travel insurance reviews

Name: Travel insurance
Rating: 4.85 (6902 reviews)

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4.84

Based on 6,902 reviews, last reviewed 24th Dec 2025

75% decrease in 5 star reviews

in the past 90 days

81% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Brilliant response from the company. Brilliant response from the company. Online application so easy to use. Reviewed on: 1st November 2025

Latest lowest rating:

1

It takes 5 working days to get a response to an emai... It takes 5 working days to get a response to an email and it took numerous emails phone calls and complaints to get my claim resolved over 3 months in... Read more Reviewed on: 24th December 2025

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About this product

AllClear travel insurance have a range of cover options depending on how long you’re travelling for and what you’ll be doing on your trip.

As a specialist medical travel insurance provider, AllClear cover over 1300 medical conditions. You can get a quote for AllClear travel insurance by calling the freephone number or via the website.

AllClear travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used AllClear before, you can also leave a review and share your experience.

AllClear Travel insurance reviews (6902)

Review of the AllClear, Travel insurance:

Made a claim 2 weeks ago, still waiting for results.

Made a claim 2 weeks ago, still waiting for results. Phoned up but they wouldn't update me. Taking out the policy was no problem but palmed off to a different company for claims. Reviewed on: 4th October 2024

It takes 5 working days to get a response to an emai...

It takes 5 working days to get a response to an email and it took numerous emails phone calls and complaints to get my claim resolved over 3 months in total ! The claims handling company ( Gallagher Basset ) are completely incompetent. I took out an annual policy but I’ve since written that off and gone with a different insurance company that I can trust Reviewed on: 24th December 2025

Reply from AllClear Good afternoon Steve, Thank you for taking the time to leave us a review. I'm sorry to hear that your claim took longer than expected to be resolved — this isn’t the experience we aim to deliver. Your feedback is important, and I’ll be sharing your comments with our customer experience team so we can continue to improve the service we offer. If there’s anything further we can help with, please don’t hesitate to get in touch. Kind regards, Reece Response date: 29th December 2025

Brilliant response from the company.

Brilliant response from the company. Online application so easy to use. Reviewed on: 1st November 2025

EASY AND CLEAR FORMS

when joining the forms are easy and very clear to understand and complete. Reviewed on: 30th October 2025

Fast efficient friendly informative

Fast efficient informative friendly Reviewed on: 27th October 2025

Flexibility

Flexibility i.e. still cover when undiagnosed or awaiting surgery Reviewed on: 23rd October 2025

No hassle experience

No hassle experience but pre-existing medical conditions make it very expensive. Last year my partner was hospitalised but AllClear managed to arrange payment immediately. Reviewed on: 23rd October 2025

Peace of mind

Felt real peace of mind with this insurance in place . I have quite a few medical conditions but the insurance covered them all Reviewed on: 20th October 2025

Travel with confidence

We haven't had to make a claim, however we have quite a number of health issues, and AllClear allows us to travel far afield with confidence. Reviewed on: 20th October 2025

I was unfortunate to have two medical occasions that...

I was unfortunate to have two medical occasions that required cancellation of our cruise. The friendly, structured approach of Allclear operators ensured that ALL questions, even those seemingly not covered, were dealt with correctly. Both claims were fully sanctioned within 14 days. Reviewed on: 20th October 2025

Advised how to amend the policy to make it affordable

Like call things prices have gone up, especially for us much more mature people. The brilliant lady on the phone gave us the only available option of how to save money, by taking cancellation cover off the policy (we normally book less than 3 months in advance so cancelling is not really a problem. We upped the amount we pay if the worst happens, but it reduced the payment significantly making my husband happier. Reviewed on: 18th October 2025

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