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Allianz: Car insurance reviews

4.82
Based on 1,345 reviews, last reviewed 19th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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90%
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9%
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0%
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0%
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1%

Latest highest rating:

4

Not bad for money good customer service Not bad for money good customer service Reviewed on: 5th September 2025
Marek 's avatar
Marek

Latest lowest rating:

1

Allianz is probably the worst company i have ever de... Allianz is probably the worst company i have ever dealt with from all companies and not just insurance, almost every agent has been rude with an aggre... Read more Reviewed on: 19th November 2025
Marlena K's avatar
Marlena K

About this product

Allianz provide two levels of car insurance. The Allianz Essentials policy covers the basics and the Allianz policy offers more cover including motor legal protection.

With Allianz, you manage your car insurance policy online, you only call if you need to make a claim. There are no admin charges for making any changes.

Allianz car insurance reviews help you find out what it’s like to be a customer. If you’ve used Allianz before, you can also leave a review and share your experience.

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Allianz Car insurance reviews (1345)

Great service fast prompt response

5
Great service fast prompt response Reviewed on: 25th July 2024

Fantastic experience.

5
Fantastic experience. Highly professional ! Reviewed on: 24th July 2024

Quite and easy to use.

5
Quite and easy to use. Not stressful and portal was good to navigate Reviewed on: 24th July 2024

Flow Insurance merger - not a great experience

3
Since Allianz acquired Flow Insurance, the merger hasn't been seamless and this has caused a lot of uncertainty and stress. These are what I have personally experienced as a negative drawback (customer service not particularly helpful, price increased at renewal, try to change your DD payment date and you are penalised for it, negative experience getting quotes for a new vehicle or new address, BE VERY CAREFUL if doing so, as I fell victim to this when trying to find out the monthly cost as the info is not immediately available and you are led to believe you must click on the next page, if you do so, the changes you are asking for a quote on will automatically apply and you will be charged! Reviewed on: 24th July 2024

Easy online application for quote, got very good quote.

5
Easy online application for quote, got very good quote. Paid online. Covered. Been with them a year now. Got early renewal quote, only increased by £32. already paid new quote not due until August 2024. Cheapest so far and underwriter is L V. Would recommend anyone getting a quote from ' ALLIANZ ' Reviewed on: 23rd July 2024

Great experience, never had a problem

5
Great experience, never had a problem Reviewed on: 23rd July 2024

Good price for renew car insurance

4
Good price for renew car insurance Reviewed on: 23rd July 2024

Perfect!

5
Perfect!! so easy to set up and the website is great to update details easily. Best insurance I have had in 22 years Reviewed on: 22nd July 2024

Easy to use, always helpful.

5
Easy to use, always helpful. reasonably priced insurance Reviewed on: 22nd July 2024

I recently switched to Allianz Car Insurance

5
I recently switched to Allianz Car Insurance and couldn't be happier with my decision. From the start, their customer service was exceptional, guiding me through the policy options and ensuring I got the best coverage for my needs. Their rates are competitive, and the coverage is comprehensive, providing me with peace of mind every time I drive. When I had a minor accident, the claims process was seamless and stress-free, with prompt and professional assistance throughout. I highly recommend Allianz Car Insurance to anyone looking for reliable, affordable, and customer-focused car insurance. Reviewed on: 22nd July 2024

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