Smart Money People Logo
Go to business site
Share this page
Link copied

Animal Friends: Pet insurance reviews

View other Animal Friends products
4.66
Based on 644 reviews, last reviewed 2nd Oct 2025
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Helpful, friendly and easy to understand information... Helpful, friendly and easy to understand information and policies. Reviewed on: 2nd October 2025
Victoria S's avatar
Victoria S

Latest lowest rating:

1

£50 a month premium got me £11 back on a £491 claim Be very very careful of the small print. Our dog had to be put down due to old age. Let me be clear that no amount of money could replace her. We didn... Read more Reviewed on: 29th September 2025
MP's avatar
MP
Read all reviews Write a review

About this product

Animal Friends Pet Insurance offer policies to cover dogs, cats and horses.

Your vet can submit your claim and Animal Friends will pay them directly. There’s an online account to help manage your policy and claims on the go and you get access to exclusive discounts and offers.

Animal Friends Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Animal Friends Pet Insurance before, you can also leave a review and share your experience.

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Animal Friends Pet insurance reviews (644)

Caring company

5
Easy to deal with great response when our dog was poorly. Also useful info regularly sent. Reviewed on: 24th August 2022
Barry Glazer's avatar
Barry Glazer

Excellent service thanks

5
The issue we has was related to a stick injury the cover was brilliant and hopefully she is sorted out now Reviewed on: 24th August 2022
Ollyfarn's avatar
Ollyfarn

always there to help

5
Always there to help no matter what the problem is with your dog and deal direct with your vet if any treatment is needed. Reviewed on: 24th August 2022
Ian's avatar
Ian

Great choice

5
No quibbles or fuss just great reliable service you can rely on and trust just when you need it x I would rate them as excellent Reviewed on: 24th August 2022
Bronia's avatar
Bronia

An amazing insurance service

5
A amazing service that provides a lot of support through the free vet consultation service. It saves money when you are concerned over the health of your pet as you can get advice for free instead of paying for a appointment. Reviewed on: 24th August 2022
Cee's avatar
Cee

Always Helpful

5
Been with animal friends for 5 years . When ever I have to call or make a claim they are always polite a d helpful . Reviewed on: 24th August 2022
Danni Maher's avatar
Danni Maher

Animal Friends Review

5
Easy to switch to from my previous pet insurer. Easy to renew at the end of the policy and great value. Also dealt with my claims quickly and paid out when my dog got chronic kidney disease in her old age. Would recommend Animal Friends highly! Reviewed on: 24th August 2022
William Bradshaw's avatar
William Bradshaw

Perfect

5
I have been extremely happy with the service of Animal Friends and definitely recommend Reviewed on: 24th August 2022
Brenda Carrington's avatar
Brenda Carrington

animal friends is a fantastic pet insurers always on hand to help with any problems you may have with your pets.

5
Vrry happy with the service animal friends provide. Reviewed on: 24th August 2022
kim ireland's avatar
kim ireland

Helpful

5
The video vetting service is amazing such a simple thing but amazing in its simplicity! Reviewed on: 24th August 2022
Cora Nicholls's avatar
Cora Nicholls

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill