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Animal Friends: Pet Insurance reviews

4.74
Based on 637 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
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0%
See only 1 star reviews
3%

Latest highest rating:

5

Been with animals friends for 7 years now , 6 years... Been with animals friends for 7 years now , 6 years in I had to make claim for my dog after an accident, so easy to apply was complete within a matter... Read more Reviewed on: 9th June 2025
Lisa t's avatar
Lisa t

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

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Animal Friends Pet Insurance reviews (637)

Good value

5
Helpful when called helpline and decent value with good cover. Reviewed on: 9th September 2021

Good price

5
I have found Animal Friends very friendly and helpful Reviewed on: 9th September 2021

Highly recommend Animal Friends

5
I have been with animals friends for 5 years, they are always quick to respond and pay out. I wouldn’t go anywhere else. Reviewed on: 9th September 2021

Great Price and Service

5
I've insured my pets through many companies but for the last 2 years I've used Animal Friends. They have been great at responding to our questions and the 1 claim we had to submit. I wouldn't hesitate to recommend them to friends and family. Reviewed on: 9th September 2021

Great value even for senior pets

5
When looking to insure our cats we were amazed at some of the prices quoted for our older girl. She’s 11 but healthy. Only vet visits have been for spaying and vaccinations. Animal friends quote was only slightly above the quote for the 4 year old but with a small excess. We have 24 hour live vet calls included which is great and was really helpful during lockdown. Would definitely recommend Reviewed on: 9th September 2021

Helpful and friendly

5
Helpful and friendly, caring advice. Reviewed on: 9th September 2021

Excellent cover and price

5
Never had to claim fortunately but I highly recommend Animal Friends. Their prices are very competitive and their ethics are second to none. Reviewed on: 9th September 2021

Always had multiple pets insured with them

5
Never had any problems with Animal Friends Reviewed on: 9th September 2021

Friendly, understanding and trustworthy

5
My elderly dog has developed heart issues, Animal Friends have been amazing with my claims. No hassle and payments to my vets are paid on time . Reviewed on: 9th September 2021

Poppy loves you

5
Good insurance provider helpful tips regularly always a vet to speak to if needed & helps other causes Reviewed on: 9th September 2021

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