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Animal Friends: Pet Insurance reviews

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4.74
Based on 637 reviews, last reviewed 9th Jun 2025
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Latest highest rating:

5

Been with animals friends for 7 years now , 6 years... Been with animals friends for 7 years now , 6 years in I had to make claim for my dog after an accident, so easy to apply was complete within a matter... Read more Reviewed on: 9th June 2025
Lisa t's avatar
Lisa t

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson
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About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

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Animal Friends Pet Insurance reviews (637)

Very reliable

5
Always have good staff when contacting them Reviewed on: 9th September 2021
belarminopamela@yahoo.com's avatar
[email protected]

Paws 4 thought.

5
A monthly prium for my Cockerpoo is £12.15. For me, it's worth every penny. I've needed Veterinary Care on several occasions and Animal Friends have been there to pick up the bill, apart from the excess. I wouldn't be without Animal Friends as they take away the worry of Vets bills and they are quick to settle the bills too. I recommend you try them, Reviewed on: 9th September 2021
Stuart's avatar
Stuart

Good value

5
Very friendly and professional. Advice is sent by email, I have never had to contact them personally Reviewed on: 9th September 2021
ashton44@live.co.uk's avatar
[email protected]

Excellent Insurance Group

5
Very friendly and supportive. Good reliable insurance for your pets. Reviewed on: 9th September 2021
Lewis Dyke's avatar
Lewis Dyke

Very fast acceptance of claim.

5
My little rescue dog has carcinoma and recently had an operation to remove tumours. Animal Friends paid the vet in a few days and I didn't have to do anything. Very stress free in worrying circumstances! Reviewed on: 9th September 2021
Sue's avatar
Sue

Thoughtful and pet-centred

4
Lots of helpful extras. Good friendly customer service and timely. Can’t say the same for all insurance companies out there Reviewed on: 9th September 2021
Leigh-Anne Hooper's avatar
Leigh-Anne Hooper

Great tips and updates.

5
Although todate I've not had to call on Animal Friends for insurance assistance (thank goodness), I do like receiving the regular updates with hints & tips, seasonal ailments and how to handle them. Reviewed on: 9th September 2021
Caron Buchan 's avatar
Caron Buchan

Big Thank You to Animal Friends

5
My puppy chihuahua broke her leg and my local vet couldn't help, suggesting that due to the size of her bones it might be better to amputate. They referred her to an orthopaedic specialist who was able to fit the tiniest plate imaginable and the leg was saved. This was an operation which I could never have afforded if it wasn't for Animal Friends. The claim was so easy and they paid both vets promptly and without any fuss. Best of all I have my puppy back whole and healthy. Really can't thank them enough Reviewed on: 9th September 2021
Anne Allum's avatar
Anne Allum

Great cover for ongoing illnesses

5
My dog has many allergies and has been covered by Animal Friends since we got him at 8 weeks old. He is now 9 and he continues to be covered for existing issues as well as new ones. The co-payment now he is older is understandable and we continue to be happy with them. The Joli cover is an added bonus that gives vet support over the phone for peace of mind. Reviewed on: 9th September 2021
S Hamilton's avatar
S Hamilton

Excellent cover

5
It's great cover so easy to set up would recommend Reviewed on: 9th September 2021
David Bray's avatar
David Bray

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