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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.7 (556 reviews)

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3.70

Based on 556 reviews, last reviewed 17th Apr 2026

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Very good insurance, although having to pay for extr... Very good insurance, although having to pay for extras wasn't great. The rest was a pleasure, including their carbon offseting scheme. Reviewed on: 17th April 2026

Latest lowest rating:

1

I had an accident a woman hit me in the parking lot... I had an accident a woman hit me in the parking lot in the side of the car I contacted Aviva and they didn't do anything about it and they don't do it... Read more Reviewed on: 20th February 2026

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

Aviva Car insurance reviews (556)

Review of the Aviva, Car insurance:

Would recommend

I had Aviva Car insurance for 1 year and cannot complain. Lovely staff on the phone, they offered me a discount for my insurance. Would recommend. Reviewed on: 5th September 2024

Excellent price & Customer Service

Always good at price matching and the customer service is second to none! Reviewed on: 6th July 2017

Very helpful and efficient

Had to claim after an accident and the claim was paid out very quickly with no trouble at all. Also very competitive premium. Reviewed on: 6th July 2017

No Hassle

I have never had a problem making a claim with Aviva, they are always helpful and get everything sorted quickly. The same can be said of the customer service when you call the up. They provide you with the information and detail requested in a timely manner Reviewed on: 5th July 2017

Reliable, professional and affordable

I have been with Aviva car insurance for at least 3 years now. I am very pleased with the customer service, easy to contact, very helpful and professional. And the most importantly the prices are good. Reviewed on: 5th July 2017

No comments

The easiest and good insurance I ever worked Reviewed on: 5th July 2017

Comprehensive and simple

I use Aviva to insure my car. The policy is very straightforward so I do not worry about nasty surprise fees. The price is competitive and I have had a good customer service experience. Reviewed on: 5th July 2017

Respectable

Aviva are a respected company with a big known name and for a reason. Their comprehensive insurance includes a lot more than other companies would with a well suiting price and package. They also take into account driving licence years in total from learners which really helped me when buying my first insurance. Would highly recommend Reviewed on: 5th July 2017

Great Price

Great price. Luckily haven't needed to make a claim so cannot comment on there service. Reviewed on: 4th July 2017

Verygood

Very good affordable easy to use Reviewed on: 4th July 2017

Good value for money and service

Dissappointed that they do not give you their best renewal quote first time but I do not think they are alone in that! Reviewed on: 4th July 2017

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