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Aviva: Home Insurance reviews

3.61
Based on 193 reviews, last reviewed 21st Jan 2025
100% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
25%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
16%

Latest highest rating:

4

Good app, helpful customer service Good app, helpful customer service Reviewed on: 23rd September 2024
Sarah S's avatar
Sarah S

Latest lowest rating:

1

I have been with Aviva Health insurance for over 15y... I have been with Aviva Health insurance for over 15years and never claim. Also my Home insurance was transferred by my Barclays insurance after covid.... Read more Reviewed on: 21st January 2025
ES's avatar
ES

About this product

Selecting a new insurance provider can be difficult with so many on the market. At Smart Money People, we collect Aviva home insurance reviews to help make your decision easier. Find out how genuine customers rate their experiences with Aviva.

Aviva offers a variety of insurance products. All Aviva home insurance policies come with a variety of benefits. For example, access to a 24/7 claims line, damage cover, and support paying for accommodation costs after a claim. Additional add-ons are available to increase your level of cover, such as no claims discount protection and cycle cover.

Does Aviva sound like the ideal provider for your circumstances? Read our Aviva home insurance reviews to see what policyholders have to say about the provider. Find out if Aviva customers would renew their policies, and how satisfied they were with the price of their premiums. Check out reviews for Aviva’s contents cover, buildings cover and combined policies. Be confident in your new insurer by checking customer reviews.

Have you had a home insurance policy with Aviva? Share your experience with others on Smart Money People. Together, we can help people like you make better financial decisions. Was the sign-up process simple, or did it perhaps take longer than anticipated? Did you opt for any additional add-ons, and have they been worthwhile? Have you found your policy to be suitably robust? Would you recommend them to your family and friends? Write an Aviva home insurance review today.

Aviva Home Insurance reviews (193)

Review of the Aviva, Home Insurance:

Super easy and helpful!

5
We recently took out home insurance with them, the process was super easy and their customer service was excellent, a rarity these days! Reviewed on: 19th September 2020

Easy Online Management

4
Easy to manage multiple policies online and significant discounts are available the more products you have. Reviewed on: 30th September 2017

Not cheap but comprehensive

4
Their Officer was enormously helpful to us when we had Cavity wall Insulation failure and helped persuade Centrica to remove the insulation Reviewed on: 25th September 2017

easy to use website

5
my Aviva is a very easy to use web site Reviewed on: 20th September 2017

EASY TO DO

4
SIMPLE TO SETUP AND PURCHASE. VALUE FOR MONEY ASWELL Reviewed on: 14th September 2017

Home insurance

5
Quick and easy and always a good price Reviewed on: 6th September 2017

no quibbles

5
ok never had to call then to make a claim but every year there price is very competitive and if it even goes up it justifiable so no problem. called once or twice and very helpful customer services team. Reviewed on: 2nd September 2017

Viva Aviva

5
Aviva are not cheap but you get a discount as a sahreholder and their service from having made a claim and getting a settlement is first class. Reviewed on: 15th August 2017

Great company

5
Great company, great prices and great peace of mind! Reviewed on: 10th August 2017

Easy to use.

5
Easy to set up cover on line, & to update details by phone when circumstances change. Reviewed on: 10th August 2017

Aviva House Insurance

3
Great prices and good customer service. Provide all you need to insure your home and contents. Reviewed on: 9th August 2017

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