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Aviva: Pension reviews

Name: Pension
Rating: 2.02 (173 reviews)

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1.93

Based on 173 reviews, last reviewed 12th Jun 2025

50% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

18%

70%

Latest highest rating:

5

Always happy to help. Always happy to help. Excellent customer service, low charges and brilliant website. Makes it a pleasure to be a customer. Reviewed on: 12th June 2025

Latest lowest rating:

1

Holding on to my pension single payment I have had a pension with Aviva for 25 years and 3 months ago I decided to pay a single premium into my pension plan March 17th 2025, I received an em... Read more Reviewed on: 31st May 2025

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About this product

Aviva Pension reviews (173)

Review of the Aviva, Pension:

Pension

Excellent customer service when I wanted a quote for my pension Reviewed on: 29th August 2023

responsive helpful understanding

business was conducted without fuss,and had great one on one interaction Reviewed on: 18th September 2022

pension has lost 50k how can this happen and nobody is made accountable this is my pension. yet they still charge me admin cost to reduce my income

bad news think i will end up getting less out than i have paid in Reviewed on: 16th September 2022

Pension loos

If you want to loose £10 000 in three months this is the company for you.Daylight robbery At least Dick Turpin would have worn a mask CYFIAWNDER A DDAW GYDA AMSER JUSTICE WILL COME WITH TIME . Reviewed on: 11th September 2022

The company that does not listen or respond

My UK tax code was changed this year in my favour. I was also advised by HMRC that they had notified Aviva twice since May 2022 with the new code. After contacting Aviva several times over the past two months all they say is that they have not been notified by HMRC and that the original code still applies. Reviewed on: 6th September 2022

Shocking, app and web portal

Shocking company dreadful performance, and app and web portal thats nothing short of a glorifying advertising scam to get you to buy more of their products Reviewed on: 5th September 2022

Poor performance and playing on fancy web site

Aviva have lost over 25 percent of my pension in two years and predict more. Throwing good money after bad they still tske same fees I’m moving adap Reviewed on: 28th August 2022

Discusting

Disgusting lying company who gives misinformation with every phone call. Nearly 3 weeks and still waiting for my ill health pension to be paid out and fobbed off constantly!… DO NOT believe their 5 day payout it’s a load of rubbish Reviewed on: 19th August 2022

Great service

Brilliant service each year and moved over previous pension seamlessly. Reviewed on: 16th August 2022

Pension loss

Just want to let people know my pension has lost over £10.000 in less than 6 months and have had no comunication from them regarding this are they going to let it run out completely dont use them Reviewed on: 22nd June 2022

giving my money away

I gave them £15.7k in Dec 2021 on drawdown to invest. at this point today their "investors" have lost me -£2,141, and in the past week alone they have lost me over £500. When I signed this with MyPensionExpert who were the ones who set me up with Aviva, I was told I may expect a return of 5-7.5% as a plus. Put your money in the bank people, at least that way you can get 1-2% as a plus rather than leaving Aviva to lose you thousands of pounds. Reviewed on: 16th June 2022

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