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Barclaycard: Platinum credit cards reviews

Name: Platinum credit cards
Rating: 3.97 (315 reviews)

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3.84

Based on 315 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

52%

22%

10%

13%

Latest highest rating:

4

Not the most competitive Initial use was good. Competitive rates for balance transfers and purchases. The app changed from being separate to joining the Barclays app. Features... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Barclaycard don't want prompt payers I have had a Barclaycard for a long time and had a credit limit of £9500. I thought I might as well increase it a bit to £10,000. Within a few weeks m... Read more Reviewed on: 14th November 2025

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About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

Barclaycard Platinum credit cards reviews (315)

Review of the Barclaycard, Platinum credit cards:

Worst Customer Service ever

After excepting a credit card offer from Barclays through my AARP membership, I immediately gave them information for two balance, transfers. The balance transfers with 0% interest were the sole reason I excepted the credit card offer to begin with. After waiting a few weeks, one of my statement still was not reflecting that the transfer has been made.. When I contacted Barclays, they told me that it failed to process, but they could not tell me why. When I asked how to resolve it, they said they could not help me as it had been over 45 days and I was required to do the transfer in that time period. I spoke with a customer care center supervisor named Kevin, who assured me that he could see that I had provided all information necessary for the balance transfer well ahead of the 45 days. However, since there was a problem on their end (one, they never made any attempt to resolve) he was not able to resubmit it. He acknowledged that I provided all the information to them for the balance transfer well within the required timeline. However, despite it, not being my fault, they could not resubmit and would not honor the original offer. He also assured me that I would be wasting my time to try and escalate it further as he was the final authority, and there was no one else that it could be escalated to. Reviewed on: 21st June 2023

Great Card to have

Its great and the rewards and excellant Reviewed on: 4th April 2018

Looks after their customers

I had a Barclaycard platinum to make a big purchase. After paying off the total amount I tried to cancel they put credit on my account so I'd stay with them. They did this a few times for me which was really nice. Reviewed on: 4th April 2018

Never a problem

Had my Barclaycard for almost 20 years and never had an issue, great customer service, highly recommended! Reviewed on: 4th April 2018

OK but

The product is OK, but some of the online services leave a bit to be desired. Would much rather be able to get more than a year of past statements, for example. Reviewed on: 10th February 2018

Good for Balance transfers, not spending

I have had a Barclaycard Platinum for some years now, and it sucks you in by offering long term balance transfers, but twice yearly appear to put up credit limits in an effort to encourage spending, which at rates like 26% can cost dearly. Therefore they are good if you can resist the temptation to spend! Reviewed on: 1st February 2018

great customer service

Much better than Virgin Money, always helpful, i had a really bad experience with Virgin Money, but Barclaycard are great. Reviewed on: 20th January 2018

The best credit card

It is so easy to deal with my credit card online. I am able to pay it off each month online without any hassle. I recommend it! Reviewed on: 14th January 2018

Competitive

Fantastic deals for new customers, decent interest rate even after the initial promotional period . Reviewed on: 1st January 2018

amazing

love it so much, the best ever. would strongly advise. Reviewed on: 15th November 2017

The Travel Card to use in ATM's abroad

The Barclaycard Platinum travel card has no fees on spending or cash withdrawals overseas until 31 August 2022. DON'T USE IN UK ATM. If you pay off your balance in full each month, you won't be charged interest on overseas cash you withdraw, unlike most cards which charge daily interest on cash until it’s paid off. Reviewed on: 15th November 2017

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