Smart Money People Logo

Barclaycard: Platinum Credit Card reviews

3.87
Based on 313 reviews, last reviewed 17th Jun 2025
150% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
21%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
13%

Latest highest rating:

5

Rewarded with cashback for using Rewarded with cashback for using Reviewed on: 17th June 2025
Dan's avatar
Dan

Latest lowest rating:

1

Barclaycard slashed my creditcard limit from £5800 t... Barclaycard slashed my creditcard limit from £5800 too £1300 in the first instance which was very close to what I had accumulated on the card, without... Read more Reviewed on: 12th June 2025
Karl 's avatar
Karl

About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Review Barclaycard: Platinum Credit Card now

Help others make smarter decisions by sharing your own experience. Write a review

Barclaycard Platinum Credit Card reviews (313)

Helpful staff

5
Really surprised that from the app calling the phone number given would put me straight into the queue to speak to someone without needing to go through all of my details. Problems resolved quickly by helpful staff members. Reviewed on: 10th November 2017

Always brilliant and prompt service

4
I have had two occasions where I have needed a refund because a service was not provided. Both times this was dealt with efficiently and promptly. Would recommend Barclaycard to everyone Reviewed on: 7th November 2017

Great

5
Surprised at how efficient the wholes process was. A lot of bad reviews before I applied but they had one of the best rates at the time. App is awesome! Reviewed on: 28th July 2017

Excellent

5
Excellent communication & service highly recommend Reviewed on: 21st July 2017

Credit card balance transfer

5
As a long standing customer of Barclays I was offered 'beat the market' rates on my balance transfer credit card. The process was super easy, I always use MSE to compare sites but Barclays online log in pre-approves you so it was super easy to apply straight from there. Easy to use app also. Reviewed on: 4th July 2017

Great card - excellent competitive rates

4
Simple to balance transfer and manage account online Reviewed on: 30th June 2017

hassle free

5
Brilliant service from Barclays as always. Great app and staff always very helpful if you need to talk anything through Reviewed on: 30th June 2017

Very good 0% offers

4
Offering great 0% offers to all existing customers. Great app and account management portals with free Experian credit scores every 60 days. Great company and products. Reviewed on: 29th June 2017

Very helpful friendly customer service

4
Every time I phone barclaycard the staff are very helping and willingly to go the extra mile to ensure that your query is fully answered. Reviewed on: 29th June 2017

Excellent custom service

5
Polite and helpful phone staff and great online management tools. Reviewed on: 29th June 2017

Do you have a different Barclaycard product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Barclaycard?

  • Platinum Visa Business Credit Card

    from Barclaycard 4.54 from 13 reviews
    Barclaycard
  • IHG Reward Club

    from Barclaycard 4.21 from 7 reviews
    Barclaycard
  • Hilton HHonors Credit Card

    from Barclaycard 4.17 from 11 reviews
    Barclaycard
    View all products