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Barclaycard: Platinum credit cards reviews

Name: Platinum credit cards
Rating: 3.98 (313 reviews)

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3.87

Based on 313 reviews, last reviewed 17th Jun 2025

150% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

21%

10%

13%

Latest highest rating:

5

Rewarded with cashback for using Rewarded with cashback for using Reviewed on: 17th June 2025

Latest lowest rating:

1

Barclaycard slashed my creditcard limit from £5800 t... Barclaycard slashed my creditcard limit from £5800 too £1300 in the first instance which was very close to what I had accumulated on the card, without... Read more Reviewed on: 12th June 2025

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About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

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Barclaycard Platinum credit cards reviews (313)

Helpful staff

Really surprised that from the app calling the phone number given would put me straight into the queue to speak to someone without needing to go through all of my details. Problems resolved quickly by helpful staff members. Reviewed on: 10th November 2017

Always brilliant and prompt service

I have had two occasions where I have needed a refund because a service was not provided. Both times this was dealt with efficiently and promptly. Would recommend Barclaycard to everyone Reviewed on: 7th November 2017

Great

Surprised at how efficient the wholes process was. A lot of bad reviews before I applied but they had one of the best rates at the time. App is awesome! Reviewed on: 28th July 2017

Excellent

Excellent communication & service highly recommend Reviewed on: 21st July 2017

Credit card balance transfer

As a long standing customer of Barclays I was offered 'beat the market' rates on my balance transfer credit card. The process was super easy, I always use MSE to compare sites but Barclays online log in pre-approves you so it was super easy to apply straight from there. Easy to use app also. Reviewed on: 4th July 2017

Great card - excellent competitive rates

Simple to balance transfer and manage account online Reviewed on: 30th June 2017

hassle free

Brilliant service from Barclays as always. Great app and staff always very helpful if you need to talk anything through Reviewed on: 30th June 2017

Very good 0% offers

Offering great 0% offers to all existing customers. Great app and account management portals with free Experian credit scores every 60 days. Great company and products. Reviewed on: 29th June 2017

Very helpful friendly customer service

Every time I phone barclaycard the staff are very helping and willingly to go the extra mile to ensure that your query is fully answered. Reviewed on: 29th June 2017

Excellent custom service

Polite and helpful phone staff and great online management tools. Reviewed on: 29th June 2017

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