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Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.97 (308 reviews)

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3.83

Based on 308 reviews, last reviewed 29th May 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

52%

22%

10%

13%

Latest highest rating:

5

Great offer, smooth approval process Great offer for interest-free balance transfer for 32 months. Smooth application process. Good communication on approval. While it's early days in my ... Read more Reviewed on: 26th February 2025

Latest lowest rating:

2

I have had a Barclaycard for 50 years, I have a plat... I have had a Barclaycard for 50 years, I have a platinum card now, and they are closing my account as I dont live in the UK anymore, Their customer ca... Read more Reviewed on: 29th May 2025

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (308)

Review of the Barclaycard, Platinum Credit Card:

Great offer, smooth approval process

Great offer for interest-free balance transfer for 32 months. Smooth application process. Good communication on approval. While it's early days in my journey with Barclaycard, so far so good! Reviewed on: 26th February 2025

Worst Customer Service EVER!

Worst customer service EVER!!! Transaction on hold, App doesn't work, Pinsentry still hasn't arrived, 4 x videos not recognised and being told over an hour wait to call... Really Barclays??? Reviewed on: 29th July 2022

Corrupt

I was accepted for TWO SEPARATE CREDIT CARDS ON THE BARCLAYCARD WEBSITE AND I ABSOLUTELY WAS APPROVED AND CONGRATULATED AS A NEW CUSTOMER ON THE BARCLAYCARD WEBSITE…the actual creditors SAT IN THE OFFICES are corrupt SAD LITTLE DEPRESSED PEOPLE and altered my applications that were approved by the Barclaycard online system and THESE PEOPLE DECIDED IMPULSIVELY TO ACT ON THEIR BAD DAYS ON TO MY APPROVED CREDIT LINES AND declined both of my accepted lines of credit and then disrespectfully showered my letterbox with over 7 declined letters as to the two approved credit lines that the business approved me to have online! There is clearly corruption and psychosis operating in the office of these foolish creditors they are clearly mentally unwell and diluted and nowadays forget how to be professional so they resort to mental abuse on whoever they are not psychotically familiar with…mental abuse is being received from creditors nowadays and the way that these employees defy their business and do what they want with peoples applications and choose their own customers and choose their own acceptance rate and who they accept for their own mental gain!! That was a Very bad experience I had, the creditors will alter and change and decline your cards after online system approves it like they did to me…I don’t doubt they use covid-19 and the FAKE DISEASE TO JUSTIFY THEIR MENTAL ABUSE AND BULLYING THROUGH DECLINING APPROVED CUSTOMERS! I don’t recommend Barclaycard because if these employees worship these credit cards like this which they do…and they would put a plastic card with a small line of credit over a human life…don’t be surprised if they stalk you as well and find people to stalk you to make you a victim case/sad story through corrupt police that need to prosecute an innocent or just anybody for their psychotic connection to creditors and prosecutors that need to be paid and look busy whilst doing nothing! CREDIT IS SO HARD TO GET…people that have it they are in a psychotic ring mentally and they worship their mental connection and don’t allow outsiders! This is what Barclaycard did to me for not being mentally accepted connected or approved by their loser wannabe cult practice in the workplace! Nobody dares to expose these things that happen daily in these businesses but I don’t care I have Received so much of this specific abuse because of people mentally sick managing money in professional places and blocking me! And I have had enough! Reviewed on: 28th July 2022

Top tier hassle free quality service

I needed a company that would allow me to make multiple balance transfers without the fuss and Barclaycard provided that experience PLUS interest free terms over 22 months that couldn't be argued with! Within hours of the application my balance transfers were approved and took place the next working day! Great communication throughout, simple to understand mobile app and I'm one happy customer Reviewed on: 8th July 2022

Good

good rates, does what it says ...excellent secutirty/customer service Reviewed on: 4th April 2022

Great credit card

Great credit card with manageable credit limit, good online app and customer service Reviewed on: 31st March 2022

Barclaycard services

I have been dealing with barclaycard services over a decade and recently they have been awful in terms of the services and resolution to complaints. Reviewed on: 17th March 2022

Buna

Multumit de toată experiența cu banca Reviewed on: 3rd March 2022

Make Barclay Card Your Choice

Low interest rates & excellent online services Reviewed on: 28th February 2022

Good service

Problem solvers when you’re not treated fairly. Reviewed on: 23rd February 2022

Arrogant customer service agent

I sought some clarification on a transaction a while ago. Person I dealt with was so arrogant and annoying. He was adamant he was right and I was wrong. He even got angry with me for asking him to repeat himself and for asking his name! When I complained to someone in his department I was told I wouldn't be getting a call back to tell me about the outcome of my complaint!!!! Reviewed on: 8th February 2022

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