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Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.14 (231 reviews)

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2.81

Based on 231 reviews, last reviewed 15th Feb 2026

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

39%

13%

36%

Latest highest rating:

5

Friendly customer experience with quick responses. Friendly customer experience with quick responses. Easily accessed through the app. Reviewed on: 12th June 2025

Latest lowest rating:

2

When I attempted to withdraw my funds, the situatio... When I attempted to withdraw my funds, the situation changed dramatically. Communication became slow and evasive, withdrawal requests were repeatedly ... Read more Reviewed on: 3rd February 2026

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Barclays Business Banking reviews (231)

Review of the Barclays, Business Banking:

Bad customer service -Haywards Heath

Unacceptable customer service! I walked in and I was welcomed by a young Asian lady. I asked her about apprenticeship in Barclays. I explained that I already went through the online process, I applied for the closest vacancies but was emailed that there aren't any near me. Instead of responding with a resolution or consulting with someone if she didn't know about apprenticeship, she simply said "Go on the Barclays website!" I tried to explain myself again but she said "I don't know what you mean!" It was awkward, clearly she didn't want to communicate. All I wanted it was some help. I was strongly considering becoming an apprentice there but I am very disappointed with the staff; it hasn't been the 1st time as I am a customer there too! For such a well known bank I would have expected high level customer service. Please do train your staff better before letting them talk to customers because they are the ones representing Barclays! I will be awaiting customer service to come back to me and then I will update and post once they have. Reviewed on: 7th March 2019

Happy

Barclays are helping us to move our business forward! Reviewed on: 18th December 2018

Business

Outstanding level of efficiency provided by the Business Banking team. Reviewed on: 17th December 2018

Very good and easy apps to use with Barclays Bank

It's a pleasure to deal with Barclays online.The experience with them is always memorable. Many to all their teams Reviewed on: 15th December 2018

Beautifully simple to use

Barclays has the best online banking experience I've used, and the app is as beautifully simple to use as the website Reviewed on: 15th December 2018

Brilliant customer service great options

Customer service here is great always Reviewed on: 15th December 2018

Online banking

Great website, very secure, easy to use Reviewed on: 12th December 2018

Good app

Very very easy to use. Super fast online transfer Reviewed on: 11th December 2018

Secure app offering many features

The app has good security via various methods and supports lots of functions in a simple to use interface. Reviewed on: 11th December 2018

Made my life easier!

Barclays Mobile banking have made my life so much easier, you can do everything with a touch of a finger! Stringly recommend if you have a busy life and like to have things sorted fast and efficiently! Reviewed on: 10th December 2018

fantastic customer service, always happy and freindly to help or very knowleagable people

great experience over the phone and in Cwmbran branch lovely bunch of people keep up the good work Reviewed on: 10th December 2018

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