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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4963 reviews)

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4.32

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Been excellent and had it for around 30 years

Always stuck with Barclays as always found them reliable and the tech side is faultless and can easily do everything I want to do on my phone, I do use other accounts such as high interest savings accounts but they come and go as often only pay decent interest for the first year so Barclays has always been my base account so to speak and wouldn't ever close it Reviewed on: 13th December 2018

1st class customer service and a human person not a automated moron machine voice.

100% barclays customer service team explained everything step of the way . Updated me with where they're investigation was at what stage now. English accents . Very patient when explaining again to me if I was confused etc. 100% for helping me/the customer sort my problem as quick and as unconfusing as possible. .... barclays are galaxy's ahead in the treating of all their customers problems questions enquiries etc. No other bank or any companies customer service teams when I have had to contact them for help to resolve an issue etc b4 .gave me 0 stress or spoke to me so professionaly. Updated me regularly on where they were at and what would be happening next etc. Barclays actually do care about helping their customers /US.. Get the best experience from their company. ... I have told my son and daughter in law why to move to barclays from lloyds. Also my parents from Yorkshire Bank who they've used since 1977/78. They've struggled with speaking to and getting through to customer support just during this year on 2 occasions via the telephone. So had to do a 35 mile each way and go into their branch. Both retired 70 years young now and both certain disability issues and general health ailments. So no more, they are scheduled a chat with a barclays advisor for information on the procedure to swap over also.... seriously give them a call. Reviewed on: 13th December 2018

Fantastic customer service

A few years with barclays now. Had a cash machine keep 100 pound of my money in the machine. Barclays took over and we're brilliant. Reviewed on: 12th December 2018

Competente

Efficient and friendly people. Good products for regular professionals. nadia Reviewed on: 12th December 2018

Am so glad I switched to Barclays

I love the personalised banking experience, the banking app is fantastic, you can call and have your query or issues resolved and you’re sure you’re actually talking to your bank. It’s simply amaaaazing. Reviewed on: 12th December 2018

Best App

I love everything about th Barclays App Reviewed on: 12th December 2018

Excellent staff

Loved how comfy I felt in there i suffer from disabilitys and they couldn't of been more helpful Reviewed on: 12th December 2018

Excellent customer service

No long call wait times, issue resolved efficiently by friendly call operator. Reviewed on: 12th December 2018

Easy Outstanding Banking

Banking with Barclays is the easiest thing I've ever done. Unlike the last bank I was with Barclays have made it easy for me to access my money when I need it, regardless of when that is. Using the website is the easiest thing I've ever done and feels secure thanks to the pin sentry. Cannot recommend enough. Reviewed on: 12th December 2018

Faultless

Everyone wants to feel at ease and safe when it comes to their money, and Barclays banking allows just that! I have every confidence in banking with Barclays. Reviewed on: 12th December 2018

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