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Barclays: Current Account reviews

Name: Current Account
Rating: 4.58 (4850 reviews)

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4.45

Based on 4,850 reviews, last reviewed 14th Mar 2025

1800% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

They always answered the phone within 5 minutes. They always answered the phone within 5 minutes. The app is also excellent. Reviewed on: 14th March 2025

Latest lowest rating:

1

Return of barclaysafe wallet My barclaysafe wallet was due to be returned to me last August after barclays said the service was no longer available. I have only just received the ... Read more Reviewed on: 1st March 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current Account reviews (4850)

Review of the Barclays, Current Account:

Cash machine stole my money but Barclays came to the rescue!

After a cash machine had rejected my transaction and gave me my card back, I assumed it was just an error and simply went to another machine. It wasn't until later that week whilst checking my balance using the online banking app (which is also very handy!) that I noticed I had still been charged for the transaction but did not receive any cash! In panic I rang Barclays (this was at 23:30) and explained my situation. The process was quick and easy, and the money was back in my account within 24 hours! Fantastic service from Barclays! Reviewed on: 11th February 2015

Barclays are closing too many branches.

Barclays are closing too many branches. I had to travel 15 miles to deposit a cheque and when I got to the main branch there was no desk service available. Just one employee telling everyone to use the automated machines on the ground floor. Reviewed on: 28th February 2025

Very bad customer service makes me leave Barclays

Customer for over 25 years and the one time I got scammed they let me down and wouldn't help. Very, very disappointed and I'll be closing my accounts with them at the end of March. Really poor customer service, they were very chaotic, not adding things to the complaint, loosing a signed for letter I'd sent with evidence and the last person I've dealt with was incredibly disinterested and dismissive and the one who closed the complaint. I suppose they want to get rid of old customers or something. Reviewed on: 28th February 2025

Good customer service, well integrated IT system, W...

Good customer service, well integrated IT system, Well informed of any changes Reviewed on: 28th February 2025

Never had any problem been with them for 18byears

Never had any problem been with them for 18 years Reviewed on: 28th February 2025

local branch & online services..

Able to use my local branch as well as access my account online whenever needed Reviewed on: 27th February 2025

an account with Barclays since I was 14 y...

I have had an account with Barclays since I was 14 years old and they have not given me any trouble. Reviewed on: 27th February 2025

Got a fee free current account.

Got a fee free current account. Easy to use and free. Good customer service via phone and app. No local Bank which is the only downside Reviewed on: 26th February 2025

Good service and easy to use banking app

Good service and easy to use banking app Reviewed on: 26th February 2025

Just the best bank.

Just the best bank. I have a lot of difficulties in my life and they are so on point having it all on record so anyone speaking to me is aware which makes me feel so comfortable when contacting about ever and anything. Highly recommend Reviewed on: 26th February 2025

Very happy Long standing Barclays Customer.

LOng standing Barclays Customer and never had any reason to look else where. Very rarely had any issues and when they have arisen they have been quickly resolved. Reviewed on: 26th February 2025

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