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Barclays: Current account reviews

4.49
Based on 4,908 reviews, last reviewed 23rd Jan 2026
1900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
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14%
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3%
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2%
See only 1 star reviews
4%

Latest highest rating:

4

Accessibility can be tedious at times Accessibility can be tedious at times Reviewed on: 23rd January 2026
Roberta J's avatar
Roberta J

Latest lowest rating:

1

Foreign currency cheques I received a cheque in Canadian Dollars (approximate value £800) and went to my local branch of Barclays to pay it into my current account. I was ver... Read more Reviewed on: 23rd January 2026
Graham Eburne's avatar
Graham Eburne

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current account reviews (4908)

Review of the Barclays, Current account:

Outdated and ineffective

1
It took 15 months of forms, calls, branch visits and finally legal intervention to retreive funds which Barclays had held on to after coding a "dormant" account. My family and I were thwarted at every turn by poor communication, ill trained staff, teams buried within the bowels of the bank's centralised structure and just plain apathy or hostility from frontine staff at branches. A truly sick and ineffective relic of an institution. Reviewed on: 2nd April 2025

Excellent customer service always

5
I've been with barclays for over 15 years now and ive never had any problems with them at all and every time i go to the branch or phone them in any kind of request or rquirement their customer service is 2nd to none. Reviewed on: 22nd January 2026

Trustworthy No Mistakes Great App

4
Trustworthy No Mistakes Great App Reviewed on: 22nd January 2026

Barclays takes extra care to make sure you don’t get...

5
Barclays takes extra care to make sure you don’t get scammed when transferring money phoning to make sure everything is in order and no one’s pressuring you to take money out from your account. Reviewed on: 22nd January 2026

I have been with Barclays since 1982

4
Never had a serious issue with Barclays since joining them in 1982. Their internet banking App is very good. It is a pity they closed down nearly all their branches near to me as paying the occasional check was a problem on the App. Reviewed on: 22nd January 2026

Good especially the mobile app but very low interest...

4
Good especially the mobile app but very low interest on savings accounts Reviewed on: 22nd January 2026

Barclays have excellent security and are always help...

5
Barclays have excellent security and are always helpful. My only criticism is they pay a low interest rate on savings. Reviewed on: 22nd January 2026

Great service

5
Great friendly, helpful staff both in store and over the phone. Always delt with any issues quickly. Some great benefits with their savings accounts too. Easy to transfer money between accounts too. Would highly recommend Reviewed on: 22nd January 2026

They are good at helping when you have any questions.

5
They are good at helping when you have any questions. If something happens you know someone is there to help you. Reviewed on: 22nd January 2026

always happy to help- fraud system very good

5
always happy to help- fraud system very good Reviewed on: 22nd January 2026

I needed help to set up the Barclays Banking App on...

5
I needed help to set up the Barclays Banking App on my new IPad, whilst keeping the app. on my existing iPad. Nothing worked at home. A visit to the branch in Dorchester was brilliant. It was complicated, but the staff member went through every option until it was successful, all with great patience and kindness. Having a branch to go into beat anything I could have done on the phone, and I left feeling great appreciation to still have someone to talk to face to face. Reviewed on: 22nd January 2026

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