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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4961 reviews)

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4.31

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

does an excellent job

Great bank. Brilliant easy banking app Reviewed on: 31st January 2018

great online banking

really love the online banking both on the desktop and on the app, clear, easy to use and really user intuitive. Reviewed on: 30th January 2018

Overall good!

I have banked with Barclays for a long time. Overall I find the services available pretty good. Online banking and the app is easy to use and convenient. I don't like the changes in the branch a huge amount, for example - if you want to actually speak to someone there is a long wait/need an appointment. That said it's fairly infrequent for me Reviewed on: 29th January 2018

Account

Always keep me updated y text or email with my account Reviewed on: 26th January 2018

Useful account

Banked with them for many years. Service has generally improved. Their online and app services are particularly useful Reviewed on: 25th January 2018

SERVICE

PROVIDE THE RIGHT PRODUCTS TO SUIT INDIVIDUAL CUSTOMERS Reviewed on: 25th January 2018

Good Service

I have been doing my everyday banking with Barclays for a few years and never had any problems with them. They are quick, easy and always up to date with the newest technology. Reviewed on: 23rd January 2018

total quality

never had a problem they couldny deal with Reviewed on: 23rd January 2018

Always been reliable

Online experience very easy and secure. The online branches are understaffed at times. Reviewed on: 20th January 2018

Over use of Call Centre Staff in India

Big improvement in mobile and Internet app, which are very good. My main irritation is over use of support staff based in India, often with poor language skills and lack of training. Charges can be high too. Not a bank that I have confidence in and I always feel that the customer is very much at the bottom of the list. Reviewed on: 19th January 2018

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