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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4961 reviews)

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4.31

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Too many changes

A lot of changes made to their Barclays account and none of them benefiting customers. Reviewed on: 6th February 2018

Poor changes

They have made a lot of new changes to their current account and none of them benefit customers. Reviewed on: 6th February 2018

Love this bank

Such as helpful bank that offer super products Reviewed on: 6th February 2018

Stop closing tills in branches

Despite what the Bank says, people do want to be able to pay at the counter. I never use the machines, so spend a lot of time queuing. Reviewed on: 6th February 2018

Long time customer, very pleased

Internet banking is so easy, love the look of the site, very easy to understand and quick to use. Reviewed on: 5th February 2018

Good Fraud protection

I Used my card to buy a car as it was a substantial amount they immediately contacted me to check it was me who used the card to make the payment as they were concerned it was being used fraudulently which is good fraud prevention from a bank Reviewed on: 5th February 2018

Reliable with no issues

I've been using Barclays for the past three years. I've had no issues so far, I absolutely love the changes they make to their mobile app and the customer service where a manager is appointed to come and meet me instead of me going to the branch whenever needed. Reviewed on: 5th February 2018

Extortionate overdraft fees

I have been charged extortionate overdraft fees. They do very little to help over the phone. I have not had this experience with other banks. Reviewed on: 4th February 2018

Good basic service

Barclays provides a good basic service with now an enhanced notification service Reviewed on: 4th February 2018

Easy

Easy to use, simple both online, mobile and in branch Useful staff Easy to apply for different products, general very good usability Reviewed on: 1st February 2018

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