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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4875 reviews)

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4.46

Based on 4,875 reviews, last reviewed 14th Jun 2025

35% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

barclays has been good. barclays has been good. have used them for years both home and abroad. i had an issue with a payment bouncing but they told me straight away so i was ... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025

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Barclays Current account reviews (4875)

The Best Bank

I have been a loyal customer of this bank, for several years. Their customer service is great & if I have ever had any concerns, they have taken my issue seriously & endeavoured to provide a tailored outcome. Their app is great for tracking my finances, too. I will continue being a customer, for years to come! Reviewed on: 19th July 2022

Online banking

Online Banking I used to use online banking on Chrome but update to Edge. Recently online banking doesn't work at all, I could log in but see no details and when I try to log out it states "bad command". So I rang customer services to be told to clear my cache & cookies which I have done and it still does not work. I was told to go back to chrome clear my cache & cookies there and try again. I finally managed to do my online banking but WHY... 1. Can't I use Edge? - surely your systems should be working on all modern browsers? 2. Is Barclays be the only bank I have to clear my cache & cookies? I have other online bank accounts and Barclays is the ONLY bank I have to do this for. Very annoying on both counts - please update your technology to be able to deal with these issues. Reviewed on: 16th July 2022

Fantastic bank

I have been with barclays now for more than 10 years and they are a fantastic bank. Customer service is great, even through the pandemic. Thank you Reviewed on: 8th July 2022

Very reliable and responsible

Have account and credit card 21 year, and always been a pleasure to deal with respectable and responsible establishment Reviewed on: 8th July 2022

Definitely room for improvement

Up until 2 years ago I absolutely recommended Barclays to everyone… but no longer.. service has gone out of the window, majority of branches have shut, there’s no perks and I’ve somehow been the victim of fraud more times than I can count and I even got locked out of my bank account for a month after bringing it to theyre attention.. my mental and physical health have not been added to my account information regardless of it being requested more than once and I find that customer service including instant message are rude and not helpful… Reviewed on: 4th July 2022

Can't login or get help for simplest thing

I have been trying to get help to login to the app or chat online but seems hopeless. Very frustrating Reviewed on: 29th June 2022

Very bad

Very slow and made things difficult for me to open an account. Would not recommend Reviewed on: 25th June 2022

This is the worst bank on the planet

Once upon a time This bank was a good one. Not anymore. It is the worst bank on the planet. Reviewed on: 16th June 2022

Not friendly for Ukrainian refugees

We wanted to open an account but the way to manage this was so complicated, like a real quest. They didn't pay attention to the whole situation and the circumstances we are in. Luckily there are other banks that kindly helped us. So yes, I definitely would not recommend this banks to other foreigners. Reviewed on: 15th June 2022

Helpful

Easy to use and convenient very friendly service Reviewed on: 13th June 2022

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