Smart Money People Logo
Go to business site
Share this page
Link copied

Barclays: Current account reviews

View other Barclays products
4.50
Based on 4,920 reviews, last reviewed 3rd Mar 2026
2900% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

I am proud to be a member of a society full of hospi... I am proud to be a member of a society full of hospitality. Been in situations with online banking ,Barclays never fail me. Reviewed on: 3rd March 2026
Keisha 's avatar
Keisha

Latest lowest rating:

1

Very poor. Very poor. Got scammed no help would not recommend Reviewed on: 18th February 2026
Jay's avatar
Jay
Read all reviews See your review

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current account reviews (4920)

Review of the Barclays, Current account:

Best high street banking app

5
The barclays app is the most user friendly out there and the features available are those which cannot be matched at the moment. Further their savings rates remain competitive Reviewed on: 4th June 2024
CaitlinMcDonough's avatar
CaitlinMcDonough

poor service in bath

1
Applied twice not yet received pass code... If we are reaching, then also simply excuses only. Reviewed on: 27th November 2022
Rony Xavier 's avatar
Rony Xavier

Full Service Offering to All

5
Barclays offers an excellent product with high reliability and efficiency for the vast majority of transactions. App is easy to use, product range is plenty, all customers are accepted including low income and of course they offer branches to help those less IT literate or where you just need to speak to someone F2F. Reviewed on: 21st November 2022
Rupert Fowden's avatar
Rupert Fowden

Awful customer service

1
Customer service is the worst! they don't even know what they are talking about for simple matters and when you ask something the only thing they do is copy and past the information from online! it s like talking to a robot. they never respond to what you actually ask Reviewed on: 16th November 2022
Valantis Matsakas's avatar
Valantis Matsakas

Unethical bank

1
After years of being a dedicated customer I have realised that were investing my savings in polluting projects that other UK banks are above considering. A disgrace. They don't care about the planet or our future. Reviewed on: 9th November 2022
James's avatar
James

Barclays are bad business WARNING!!!

1
I have had a business account with Barclays for 23 years, for the last two weeks I have been trying to talk to them regarding making some changes, customer service is a joke on hold for 1 hour on 1 phone then while on hold tried to call my local branch 10min to 15min wait it said, someone answered after 18 mins only to tell me they would need to put me back in the que for the department i needed, I told him as a business customer for 23 years I expected him to handle my problem but he couldn't , then he said if he put me though it would be quicker then the direct dial number I was using, I asked him to explain why it was considered ok to keep people wait for over an hour when ringing direct, at that point I told him I would not recommend Barclays to anyone, and if he transfers me and I have to wait any longer than another 5 mins I would hang up and go down to the branch to vent my anger Reviewed on: 31st October 2022
George Platt's avatar
George Platt

Tried to open account. Rude useless service

1
Tried to open account. After hours of fiddling with app and hanging on phone got through to rude man who simply brushed aside my problems. Told me he didn't care if I opened an account or not. I assume they don't want new customers. Better avoid Reviewed on: 20th October 2022
Socrates Spider's avatar
Socrates Spider

Awful customer service

1
Ordered a new bank card, been 2 weeks and it hasn't come yet. They did not let me collect it form the branch even though I told them I have no card and I am only using cash at the moment. Reviewed on: 16th October 2022
Danielius Kaminskas's avatar
Danielius Kaminskas

SCAMMERS

1
After paying for a ps-5 and not receiving the item, even though I have emails from the company plus I phoned the carrier company and they didn’t even have any details of my address or name, Barclays still gave the company my money, they won’t help and have left a family with absolutely nothing, and because my account is -£380 we can’t pay any bills Reviewed on: 9th October 2022
neil bennett's avatar
neil bennett

Always...

4
Always there, always accessible, always helpful. Reviewed on: 23rd September 2022
Thomas Cowell's avatar
Thomas Cowell

Avoid for business banking

1
Charge ever-increasing fees but then offer absolutely zero service in return. First time I need assistance thru do absolutely nothing. Avoid. Reviewed on: 21st September 2022
Anonymous's avatar
Anonymous

Do you have a different Barclays product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Barclays?

  • Wealth Management

    from Barclays 5.00 from 1 reviews
    Barclays

  • Student Insurance

    from Barclays 5.00 from 1 reviews
    Barclays

  • Life Insurance

    from Barclays 4.76 from 8 reviews
    Barclays
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill