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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4876 reviews)

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4.47

Based on 4,876 reviews, last reviewed 5th Sep 2025

93% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Best barclays Hi, I’m a customer of Barclays Bank, provides good services and i want to be it’s customer for long Reviewed on: 27th June 2025

Latest lowest rating:

1

Still No Access to My Own Money Barclays Actively... Still No Access to My Own Money – Barclays Actively Blocking Me This is a follow-up to my previous review, and shockingly, the situation has only got... Read more Reviewed on: 5th September 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4876)

My Card was compromised

For years my card was compromised by fraudsters around the world causing myself much stress and anxiety and l had to change my card about eleven times but my card was compromised again and again. I had to move to another bank. I was there one Month and Barclays tried to draw monies from my account without my knowledge unsuccessfully so then they wrote to me saying l owed them money so l contacted the banking ombudsman who stopped them in their tracks. I then moved to another bank that Barclays would not know about. Reviewed on: 19th February 2016

They are everything I require in a Bank

Friendly Staff. However as there is online Banking and you can control your own account, I don't get to talk to the staff very often now Reviewed on: 19th February 2016

Gone Online...

I used to recommend Barclays but they've been closing down all my local banks! Reviewed on: 19th February 2016

Non UK call centres are difficult to communicate with

I wanted to see what my balance way on my account as the online website was down. I called happily called telephone banking only to speak to an advisor who asked me to spell my name 4 times and then said "oh, I don't understand what you are trying to tell me, may I call you Andy (my name is Audrey by the way), after almost 17 minutes of this, I said "not to worry, I'll call back later" to which the advisor replied, "but Andy, I just need your name..." at which point I gave up and was left extremely frustrated all day. I did, however, have the complete opposite experience, after summoning my strength again and calling again a few days later with a lovely advisor who spoke English very well and wasn't at all robotic in her questions, we even had a bit of a giggle. All in all, Barclay's customer service is definitely hit and miss and I do dread calling. Reviewed on: 19th February 2016

Generally pretty positive

I can't think of any problems I've had with this account at all. When there was a discrepancy recently about when my free overdraft ended they were extremely courteous and credited my account with any extra charges I might incur- very good Reviewed on: 19th February 2016

family friendly banking

Family Friendly staff, always there at hand and listening bank Reviewed on: 19th February 2016

family friendly banking

family friendly banking - always there to help Reviewed on: 19th February 2016

Having a Barclays cyrrent account

I've had my account with Barclays for 8 years now and I thought it was worth saying that I have had zero issues with it. I'm on a standard current account with Visa debit card. I chose at the time bot to pay for one as they had a few options at the time to cover mobile phones etc. I used to bank else where but would get charged stupid figures for sometimes going over my agreed limit before pay day. Don't get me wrong Barclays charge me but we are talking under a pound where it used to be £25. The staff are at my local branch lovely which convinced me to join. The word "banks" has become a dirty word with horror stories on how they treat customers but I for one am happy. Worth a look if you're thinking of changing. Reviewed on: 19th February 2016

good management of fraud

barclays always stop activity on the card if they think it has been frauded even something as silly as using it in a different county or country or if you have made multiple purchases Reviewed on: 18th February 2016

i've been with barclays for 2 years and they have always given me great service, been straight forward and helpful

i was previously with santander who had terrible customer service, i was so unhappy with their service i left with barclays, the move was straightforward and they have always been helpful and easy to deal with, i would highly recommend them Reviewed on: 18th February 2016

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Barclays: Current account reviews

93% decrease in 5 star reviews

80% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Barclays: Current account now

Barclays Current account reviews (4876)

My Card was compromised

They are everything I require in a Bank

Gone Online...

Non UK call centres are difficult to communicate with

Generally pretty positive

family friendly banking

family friendly banking

Having a Barclays cyrrent account

good management of fraud

i've been with barclays for 2 years and they have always given me great service, been straight forward and helpful

Do you have a different Barclays product?

Want to see more from Barclays?

Wealth Management

Student Insurance

Graduate Additions

Join Smart Money People

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