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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4876 reviews)

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4.47

Based on 4,876 reviews, last reviewed 5th Sep 2025

93% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Best barclays Hi, I’m a customer of Barclays Bank, provides good services and i want to be it’s customer for long Reviewed on: 27th June 2025

Latest lowest rating:

1

Still No Access to My Own Money Barclays Actively... Still No Access to My Own Money – Barclays Actively Blocking Me This is a follow-up to my previous review, and shockingly, the situation has only got... Read more Reviewed on: 5th September 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4876)

Good Overdraft but hefty charged

I have changed jobs but I am too scared to tell Barclays as they will take my overdraft away. They have also introduced daily charges for being in your overdraft which soon add up Reviewed on: 28th March 2016

Impossible to close an account

After deciding to close my current account I went into the bank and asked for advice. I was given a form to complete and was told that was all I had to do. If that had been the case this would've been a glowing review. However 8 months later I had a letter stating my household insurance had automatically been paid for. Thinking this was impossible as the account was closed I went into barclays to check this out. Although there was a note on the system that I had completed the form to close the account and it had been processed they still allowed this transaction to go through. They told me that they could not reverse it and for a brucy bonus I had used an unauthorised overdraft and would be charged. After 2 hours of arguing my point they finally agreed to drop the charges but nothing else. Oh and they said they would close the account AGAIN. There was no sympathy from staff members or manager. Reviewed on: 28th March 2016

Good to me

I have had a Barclays bank account for over 15 years and not had a major problem in all that time. I have received a brilliant pay out after a PPI claim with no hassle and have always found the staff to be very helpful Reviewed on: 28th March 2016

Banked for many years

Always there when I need them in emergency situations and always helpful when enquiring about things. Did have trouble with them back in 2009 but other than that they've really improved on a lot of things. The only thing I don't like is letters for pin numbers as they've become hard work to peel away but I always get my statements every six months so there is a plus side :). Reviewed on: 28th March 2016

Banking with them for years

Barclays have always been helpful in helping in my enquiries whenever necessary Reviewed on: 28th March 2016

Could word letters a lot better

I recently opened a bank account with Barcleys, everything was great card arrived PIN numbers arrive for bank card, Internet banking and telephone banking, in one letter it says to activate my card at a barcleys Atm, so off I go to the bank to activate my card, unfortunately the atm was out of service so couldn't do anything, went into branch to be told they couldn't activate it in branch I had to use a barcleys atm, I got a text message the following day stating that unless I activated my card within 24 hours they would close my account, so I rang barcleys to be told that I can actually use any atm to activate the card but they prefer you use a barcleys atm, now had they written on the letter that any atm is fine I would of activated the card straight away, same for the staff in the branch telling me I ours only use a barcleys machine, maybe they need to write there letters more clearly and train staff to give all the options available Reviewed on: 28th March 2016

Always good customer service

Changing personal details and helping sort out accounts, excellent service in branch. Reviewed on: 28th March 2016

great extras with a free account

An account with barclays is worth having. It is easy to manage online and as an added bonus you get free Kaspersky internet security for multiple computers, worth banking with for that alone. Reviewed on: 28th March 2016

Overcharged

Overcharged on more than one occassion and pressurised into buying Reviewed on: 12th March 2016

Trouble free online banking.

Been with Barclays for over 30 years and have never had a any concerns. Reviewed on: 19th February 2016

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