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Barclays: Current account reviews

Name: Current account
Rating: 4.3 (4960 reviews)

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4.30

Based on 4,960 reviews, last reviewed 15th Jun 2026

19% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Both online banking and in-person banking experience... Both online banking and in-person banking experience was good. Application process online was pretty smooth. Reviewed on: 15th June 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4960)

Definitely room for improvement

Up until 2 years ago I absolutely recommended Barclays to everyone… but no longer.. service has gone out of the window, majority of branches have shut, there’s no perks and I’ve somehow been the victim of fraud more times than I can count and I even got locked out of my bank account for a month after bringing it to theyre attention.. my mental and physical health have not been added to my account information regardless of it being requested more than once and I find that customer service including instant message are rude and not helpful… Reviewed on: 4th July 2022

Can't login or get help for simplest thing

I have been trying to get help to login to the app or chat online but seems hopeless. Very frustrating Reviewed on: 29th June 2022

Very bad

Very slow and made things difficult for me to open an account. Would not recommend Reviewed on: 25th June 2022

This is the worst bank on the planet

Once upon a time This bank was a good one. Not anymore. It is the worst bank on the planet. Reviewed on: 16th June 2022

Not friendly for Ukrainian refugees

We wanted to open an account but the way to manage this was so complicated, like a real quest. They didn't pay attention to the whole situation and the circumstances we are in. Luckily there are other banks that kindly helped us. So yes, I definitely would not recommend this banks to other foreigners. Reviewed on: 15th June 2022

Helpful

Easy to use and convenient very friendly service Reviewed on: 13th June 2022

emergency funds

we need to have a 3-month-emergency-funds with Barclays, just incase unexpected events happen. Reviewed on: 13th June 2022

Worst bank ever!!!

WORST BANK EVER ! 17 YEARS WITH THEM AND NEVER AGAIN . GOT MY PPI MONAY BACK , NOW EVEN GET WORST .SHOCKINGLY BAD AT ALL LEVELS ! Reviewed on: 12th June 2022

Good enough bank

I’ve been with this bank for over two decades they are certainly a good enough bank, but they could be more supportive of loyal customers, Reviewed on: 11th June 2022

Always

Online apps telephone banking statements Reviewed on: 9th June 2022

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