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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4875 reviews)

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4.46

Based on 4,875 reviews, last reviewed 14th Jun 2025

35% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

barclays has been good. barclays has been good. have used them for years both home and abroad. i had an issue with a payment bouncing but they told me straight away so i was ... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025

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Barclays Current account reviews (4875)

Family Friendly Banking

Both my children and I bank with Barclays, and have done for years. They have always be supportive, helpful and offer fun extras that many banks don't! Reviewed on: 5th January 2022

The worst bank ever

I wish there was zero stars as this all I would give Barclays. I have had a range of experiences setting up direct debits standing orders paying cheques in via post office and paying off my mortgage. All utter rubbish this bank is dreadful I am closing all my accounts Reviewed on: 29th December 2021

Terrible service

Customer service in absolutely intolerable. You merely cannot reach them even after 40 min waiting. Then the connection is usually lost. Online banking is constantly "upgrading their service" so that part of the functions do not work. In the US, a skyscraper can be built during that time that they "update they service". I strongly discourage everybody from joining Barclays bank. Reviewed on: 9th December 2021

AVOID

Am not surprised by the numerous bad comments about this Bank. This bank does not care about there customers. I got scammed almost £3000 5 months ago and the payments went through a fraudulent company they work with called (Moonpay) yes, it might have been my fault but in what way did they protect my money? I called the police, action fraud and the financial ombudsmen Service but they kept referring me back to my bank as only they can retrieve the money bank as it's not my fault as they haven't protected me in any way so I did call the bank and I explained everything to them and nothing was done. Am still not done with this case until my money is sent back to me. Numerous times money has gone out of my account I didn't make either does anyone know my details so how? Am scared because your money isn't safe. The only thing they did was to order me a new card but was that supposed to do? Recently my card has been misbehaving. I can't withdraw, or order anything online, from stores and my school canteen. I can't even view my pin on the Barclays app or set my contactless pay by phone option and to this date, nothing has been done about it. They just sent me a new card. This year alone I have been sent almost 6 cards not that I replaced any but because of their 'I don't care attitude" of not protecting my money. Again I say AVOID. Reviewed on: 9th December 2021

Terrible costumer support and app

How annoying is this barclays,waiting next available day to move all money and direct debits from this crp bank,if you want headaches barclays is the right bank for you, they can complicate the easiest things , and make your life really hard.3hours trying to talk with someone,gonna have to wait for bank to open and talk with some idiot there.I wish they bankrupt. Reviewed on: 26th November 2021

Terrible app, poor customer service

The app is really slow, badly designed. Customer service just does not work, it takes 30 mins to get to them and, when they answer, they just do not focus on you. Guys, there are so many superb accounts out there...do not waste your time with Barclays. Reviewed on: 21st November 2021

Avoid Barclaus at all costs

This bank is so unsympathetic and could not possibly be less helpful. I waited over a month to receive a letter so that I could prove my address and open an account. When I finally got tired of waiting I went into their Bath branch to try and set it up in person and was told it would be over a month until I could get an appointment. I am a student and I have bills and rent to pay and I cannot do so without a bank account. I registered with the bank in September and it is now nearly the end of October and due to their poor service and dismal application system, if I were to actually open an account with Barclays (which I definitely will not be), it would not be possible to do so until the end of November. Avoid Barclays like the plague! Reviewed on: 15th October 2021

No Loyalty towards long term customers

Been with Barclays since my first adult account at 16 I'm now in my 40's and despite repeatedly asking they point blank refuse to report my good record to credit bureaus. Yet added my husband to same account ten year ago and they report his connections. Repeatedly had issues with faulty cards dodgy chips and them blocking my card for security issues when I use them in same places on daily basis. Absolutely rubbish service in process of moving over to TSB good riddance to bad rubbish 25+ years custom lost. Reviewed on: 14th October 2021

Very good

Very good and always listen to your views Reviewed on: 29th September 2021

Satisfied

Always helpful and ready to listen Reviewed on: 14th September 2021

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