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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

emergency funds

we need to have a 3-month-emergency-funds with Barclays, just incase unexpected events happen. Reviewed on: 13th June 2022

Worst bank ever!!!

WORST BANK EVER ! 17 YEARS WITH THEM AND NEVER AGAIN . GOT MY PPI MONAY BACK , NOW EVEN GET WORST .SHOCKINGLY BAD AT ALL LEVELS ! Reviewed on: 12th June 2022

Good enough bank

I’ve been with this bank for over two decades they are certainly a good enough bank, but they could be more supportive of loyal customers, Reviewed on: 11th June 2022

Always

Online apps telephone banking statements Reviewed on: 9th June 2022

Efficient and helpful

Banking app is especially good as it updates instantly and so you always know how much money you have Reviewed on: 23rd May 2022

Judgemental and infuriating

I have banked with barclays my entire life. I am a disabled person and rely solely on benefits. I have been to them many, many times asking for financial assistance but they have never ever helped me in any way, shape or form. Everytime I speak to someone there I feel incredibly judged and spoken to not only like a child, but like they assume that because I'm physically disabled that I'm also stupid. I would have moved bank accounts on numerous occasions if I could do it easily! Reviewed on: 18th May 2022

Bank account

Very good bank and reliable trustworthy Reviewed on: 17th May 2022

No customer service for overseas clients

I encountered a technical error while trying to access my account online. As I am overseas I am unable to use the app, so I tried the customer service chat. Note it's only available on iPhones, which I do not have. I borrowed one and after about 40 minutes and 2 do-overs I was told I have to call (internationally during UK business hours only) or visit a branch (thousands of miles away...). In the meantime I can't even access my account balance. Apparently they are only focused on local customers who can pop into a branch every time they want to access their account. Reviewed on: 15th May 2022

Incompetent

I begrudge having to award one star. It took 12 hours on the phone over three weeks for Barclays to rectify a problem that they caused. I spoke to six different customer service staff. They all told me they had solved the problem - not true. It was finally solved by a manager. Reviewed on: 14th May 2022

GANG OF ZOMBIES.

Unbelievably obnoxious evil ungodly zombie heathens. Reviewed on: 11th May 2022

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