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Barclays: Current account reviews

4.31
Based on 4,963 reviews, last reviewed 11th Sep 2026
88% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026
Yvonne Wills's avatar
Yvonne Wills

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026
Kirshaw's avatar
Kirshaw

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Scam alert

1
If there's anything like zero Reviewed on: 24th February 2022

Best bank

5
The quick to act when you have an issue Reviewed on: 23rd February 2022

Best bank in the country

5
I have been with Barclays over about 15 years. Never any problems and their App is superb helping with anything. Reviewed on: 19th February 2022

Very good

5
I very appreciate for this time because bank make money for me Reviewed on: 16th February 2022

Great Bank account

5
Great service since I opened an account with them Reviewed on: 12th February 2022

Happy and pleased.

4
I have a good overall experience with my bank (Barclays). I have found that if i have issues with them i can easily contact them online for help. In terms of loan/mortgage, i am happy with my overall deal and the expectations that come with it. The bank is one of the last few to still have a branch opened in my town and is conveniently located for us. Reviewed on: 11th February 2022

CUSTOMER SERVICE

5
Quite simply I am never disappointed whether on the phone or in the bank. I am always met with a willingness to help and polite disposition. Customer service is sometimes under-rated but good/excellent customer service is vital. Reviewed on: 11th February 2022

Top service and top apps

5
You have everything you need and they are easy to contact. Never had an issue. All the stuff is free to use, what more could you want. Reviewed on: 10th February 2022

Excellent customer service

5
My local brand is friendly and helpful specially Helen with opening my account and helping me sort out my RAC insurance cover Reviewed on: 8th February 2022

Used to be great

4
I have held a Barclays bank account since I was a child and I have never had any issues with them at all. Services have always been good their web and mobile banking is super simple to use. However, they are closing branches all over the general area and my high street branch is now closed. The one the next town over is closed. If I need to make an in bank visit it would mean driving almost an hour to get to a branch now. Very sad. Reviewed on: 7th February 2022

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