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Barclays: Current Account reviews

Name: Current Account
Rating: 4.59 (4824 reviews)

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4.45

Based on 4,824 reviews, last reviewed 9th Feb 2025

33% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Great customer service will share my experience Great customer service will share my experience Reviewed on: 17th January 2025

Latest lowest rating:

1

After over 20 years banking with them I was debanked... After over 20 years banking with them I was debanked by Barclays, who refused to give me a reason. They closed all my accounts except for my mortgage,... Read more Reviewed on: 9th February 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current Account reviews (4824)

Ridiculous Wait Times

Barclays have put a block on my debit card and it is now impossible to get through to the team to unblock it, I've spent hours - so much for premier banking! I've been with Barclays for 20 + years and will now be leaving! Reviewed on: 6th October 2020

Barclays - best bank

Have dealt with Barclays bank for many years now, always extremely accommodating, friendly, helpful, happy staff. It is never too much trouble for them. Online and app banking system is also so easy to use. Reviewed on: 18th September 2020

Great friendly service however required

I feel that Barclays bank offers second to none service whether in the branch or through their app. It is so easy to use their facilities and I wouldn't hesitate to recommend them. Reviewed on: 16th September 2020

Bank

I have been with Barclays for a number of years they have always been understanding very helpful and polite every time I go in to see them if I have a problem it is always doubt with I do not need to go anywhere else as this is the best bank I've been with Reviewed on: 11th September 2020

Very Good

never had an issue with this bank even when I've gone overdraft they send out a text with a time limit in witch i need to bring my balance back to £0 and always managed to do so in time Reviewed on: 2nd September 2020

Great

Been with them for years efficient Reviewed on: 28th August 2020

This account is OK.

No overdraft available to me. Probably better banks out there. Reviewed on: 12th August 2020

Ridiculous wait times

I've been a Barclays customer for over 15 years and never had a serious problem, until now. Their app and online banking options are usually sufficient to manage my accounts these days, but on the rare occasion I have needed to speak with someone on the phone, I've had mixed experiences. Of course, I'm aware that banks and other companies have longer wait times than "normal" at the moment, but under no circumstances is waiting almost two hours for customer services to answer the phone acceptable. When I finally did get through, the gentleman I spoke to was both polite and helpful. Otherwise, I'd be switching banks immediately. Reviewed on: 11th August 2020

Barclays Premier

The Premier account service is fantastic, it provides a hassle free experience Reviewed on: 3rd August 2020

Very easy to use app and online banking

I can do everything sitting on my app I have never needed to go to the branch or call because it's that easy to manage it on the mobile app Reviewed on: 29th July 2020

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