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Barclays: Current Account reviews

Name: Current Account
Rating: 4.59 (4824 reviews)

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4.45

Based on 4,824 reviews, last reviewed 9th Feb 2025

33% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Great customer service will share my experience Great customer service will share my experience Reviewed on: 17th January 2025

Latest lowest rating:

1

After over 20 years banking with them I was debanked... After over 20 years banking with them I was debanked by Barclays, who refused to give me a reason. They closed all my accounts except for my mortgage,... Read more Reviewed on: 9th February 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current Account reviews (4824)

Student Overdraft AMAZING!!

I had to give Barclays this review because it wasn't for the student additions account (overdraft) I would have been so STRESSED. Though it's not ideal to be living on your overdraft it helps when you don't have to worry about interest rates for a long while. Definitely recommend this account for students that have an average income. Reviewed on: 15th February 2021

Bad service, lots of fraud

Every issue takes over an hour to sort on the phone, the peolle on live chat are incompetent. I've had people from barclays I can't use a switch servicing to leave them or that I can't transfer my isa away. They were wrong both times. Had 5 new debit cards in 1 Yr due to details being stolen. One occasion my details were stolen before I had even opened the new card they had sent out. No investigation, communication or apology. All round bad Reviewed on: 12th February 2021

Life Changing

Banking is so much more easier and I hardly have to ring up when I have everything on the app. Reviewed on: 2nd February 2021

Good veryy

Many good work success impresione Reviewed on: 22nd January 2021

Strong

Very well good staff and very helpful Reviewed on: 20th January 2021

Great Bank

Great online banking services, app easy to use. However the online chat facility via the app is a little frustrating as you can be waiting for quite sometime for an agent to answer your questions Reviewed on: 19th January 2021

Appalling.. No customer care

Appalling. Can't believe l just read barclays reviews now before l write my review. It's unbelievable. I have had my online banking blocked.. Well l need to sort it out through the phone.l have waited for 35mins to talk on the phone which was cut before l even spoke to any one. Surely, Barclays, you know how this means to us during the pandemic. The customer care is non existent if not operational. Well in this time of economic restraints, can't believe this is the way you treat your customers. Reviewed on: 27th November 2020

Great Bank

I have a Barclays basic account as a secondary account never had any issues. Find Barclays great to deal with and they deliver what they promise. Reviewed on: 28th October 2020

account locked

accounts locked. Phone calls upto 2 hours five and on the phone now. I was asked loads of questions and told its been unlocked tried to make a payment and its delayed again - I will move all my money as soon as they will let me ! Reviewed on: 25th October 2020

Poor bank. Poor services

I'm not happy with the service I'm provided. There never is offers for me to take out for example a over draft and there never has been since I've been banking with you for over 8 years or more. I earn over £4,000 a month most months, I will pay the remaining loan balance off which is very low now and I will be leaving this bank. The bank is too hard work for me I struggle to call the bank never mind use the card reader which I have never been able to use or keep, I work and travel and this is no good for me. To even send a message to you you have to use the machine. Not happy at all. I've asked to leave once before to lloyds and you did not accept that move so I will be going to the fianaical ombudsman for advice on why you are able to put a stop to it. Reviewed on: 8th October 2020

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Barclays: Current Account reviews

33% decrease in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Barclays: Current Account now

Barclays Current Account reviews (4824)

Student Overdraft AMAZING!!

Bad service, lots of fraud

Life Changing

Good veryy

Strong

Great Bank

Appalling.. No customer care

Great Bank

account locked

Poor bank. Poor services

Do you have a different Barclays product?

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