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Barclays: Current Account reviews

Name: Current Account
Rating: 4.58 (4862 reviews)

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4.46

Based on 4,862 reviews, last reviewed 2nd Apr 2025

2700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

They have stood by me through thick and thin. They have stood by me through thick and thin. Reviewed on: 2nd April 2025

Latest lowest rating:

1

Outdated and ineffective It took 15 months of forms, calls, branch visits and finally legal intervention to retreive funds which Barclays had held on to after coding a "dorman... Read more Reviewed on: 2nd April 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current Account reviews (4862)

I had a deeply disappointing and frustrating experie...

I had a deeply disappointing and frustrating experience with Barclays Bank that has left me without access to my money and savings. Without any prior notification, Barclays abruptly closed my bank account, freezing all my funds. This was shocking and alarming, as it left me unable to access my money, which includes both my daily funds and significant savings. The lack of communication from Barclays throughout this ordeal has been appalling. I was not informed in advance of the account closure, and the customer service has been unhelpful and evasive. I made numerous calls to their customer service, only to be met with vague responses and a lack of clarity about the status of my funds. They instructed me to send a letter to their headquarters, which I promptly did, but I received no response. This bureaucratic runaround has been incredibly stressful, and it seems like they are making it as difficult as possible for me to get my money back. It feels like Barclays has effectively stolen my money, as they have not provided any legitimate reason for holding my funds, nor have they offered any solutions or timelines for resolution. The bank's failure to communicate, lack of transparency, and poor customer service are utterly unacceptable. I would strongly caution anyone against banking with Barclays, as my experience has shown that they cannot be trusted to handle your money responsibly or provide adequate customer support. Reviewed on: 29th July 2024

Great experience with Barclays

I have had a Barclays account for 18 years, I have always had a great experience with them and have gone on to open multiple other accounts too. Reviewed on: 25th July 2024

Unable to do much My advice..... avoid Barclays!

Unable to do much at all in branch except getting the very simplest of instructions carried out - have to book an appointment to see someone (at best a week ahead, on one occasion two weeks!) Local branch closed some time ago now have to travel into the centre of town. Barclays lost my original registration of a Power of Attorney on aunt's account (she's elderly with Alzheimers) so it took 14 days in all to set up. Letter received confirming online banking set up - try to pay the bill for aunt's respite care and system states I have to apply for a PINsentry card reader.... no mention of this on online banking confirmation letter! Worse still my covering letter with the PoA registration application specifically stated that there was urgent need to pay a bill on my aunt's behalf. I have no good experience with Barclays at all :( Reviewed on: 11th July 2024

Very good experience with this bank.

Very good experience with this bank. I am customer for more than 9 years. Reviewed on: 15th June 2024

despite having had the account for almost 6 years an...

despite having had the account for almost 6 years and it being my main bank, I don't receive offers as a customer, my card has never raised the credit limit, I think a bank is not as loyal to its customers Barclays Reviewed on: 14th June 2024

No credit card offers

They do not offer any credit card for the channel islands and having here, that is very dis couraging Reviewed on: 9th June 2024

Not an awful lot to say, the easiest bank to use in...

Not an awful lot to say, the easiest bank to use in my experience, with an easy to use app. Unfortunately the app no longer allows you to track accounts you have with other banks, but it is still easy to make transfers and manage balances and cards etc. Reviewed on: 7th June 2024

I have a problem with my account few days ago ,I cal...

I have a problem with my account few days ago ,I call customer service, they resolve the problem straight away, very professional. Reviewed on: 5th June 2024

Best high street banking app

The barclays app is the most user friendly out there and the features available are those which cannot be matched at the moment. Further their savings rates remain competitive Reviewed on: 4th June 2024

Very helpful in my disability of Asperger's on the...

Very helpful in my disability of Asperger's on the Autism Spectrum with setting up an account. Reviewed on: 28th May 2024

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