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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Foreign currency cheques

I received a cheque in Canadian Dollars (approximate value £800) and went to my local branch of Barclays to pay it into my current account. I was very disappointed to be told that Barclays no longer accepted cheques for any currency other than £ sterling. I therefore had no choice but to open a low interest savings account with another UK bank for the sole purpose of paying in this $ Canadian cheque. This was time consuming and should not have been necessary as Barclays used to be able to deal with foreign currency cheques without problem. Reviewed on: 23rd January 2026

My local branch is 15 miles away....

My local branch is 15 miles away and telephone banking is via an Indian call centre. Reviewed on: 23rd January 2026

Fraudulent Activity

I had an issue of fraudulent activity on my account. Barclays were very effective in helping me resolve this issue and getting new bank cards issued. A refund was always issued very quickly which meant that I wasn't out of pocket. Reviewed on: 23rd January 2026

Great customer support barclays

Great customer support , always friendly and available Reviewed on: 23rd January 2026

Barclays is good with detecting fraud

Barclays is good with detecting fraud Reviewed on: 23rd January 2026

Human touch

Good when I need help but would still prefer to speak t a person easier Reviewed on: 23rd January 2026

Security

Potential scam possibly a loss of funds Reviewed on: 23rd January 2026

I have been with Barclays since I was 16, never faul...

I have been with Barclays since I was 16, never faulted them always helped me when needed and such good customer service would highly recommend them Reviewed on: 23rd January 2026

Excellent..

They seem to be red hot on security always reviewing security on my account and taking action if something is suspicious and there customer service is very good Reviewed on: 23rd January 2026

Have had my account over 40 years.

Have had my account 40+ years. Mobile app is extremely easy to use. Had to find a branch but they are very helpful in the one I do use occasionally Reviewed on: 23rd January 2026

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