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Barclays: Current account reviews

4.32
Based on 4,961 reviews, last reviewed 9th Jul 2026
84% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026
Yvonne Wills's avatar
Yvonne Wills

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026
Helen's avatar
Helen

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Fraudulent Activity

5
I had an issue of fraudulent activity on my account. Barclays were very effective in helping me resolve this issue and getting new bank cards issued. A refund was always issued very quickly which meant that I wasn't out of pocket. Reviewed on: 23rd January 2026

Great customer support barclays

5
Great customer support , always friendly and available Reviewed on: 23rd January 2026

Barclays is good with detecting fraud

5
Barclays is good with detecting fraud Reviewed on: 23rd January 2026

Human touch

4
Good when I need help but would still prefer to speak t a person easier Reviewed on: 23rd January 2026

Security

5
Potential scam possibly a loss of funds Reviewed on: 23rd January 2026

I have been with Barclays since I was 16, never faul...

5
I have been with Barclays since I was 16, never faulted them always helped me when needed and such good customer service would highly recommend them Reviewed on: 23rd January 2026

Excellent..

5
They seem to be red hot on security always reviewing security on my account and taking action if something is suspicious and there customer service is very good Reviewed on: 23rd January 2026

Have had my account over 40 years.

5
Have had my account 40+ years. Mobile app is extremely easy to use. Had to find a branch but they are very helpful in the one I do use occasionally Reviewed on: 23rd January 2026

I’ve been with Barclays Bank for many years now and...

5
I’ve been with Barclays Bank for many years now and it’s always been a great bank with great customer service. I always use the banking app which is so easy to use. Overall a great bank Reviewed on: 22nd January 2026

Waiting times to speak to someone after a 30 min wai...

3
Waiting times to speak to someone after a 30 min wait is scandalous and they make 3 billion pounds per quarter Reviewed on: 22nd January 2026

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