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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Barclays is the worst thing ever

Just don't. Anything is bad with them, literally any, single, thing. I had to call 4 f-ing times to get a specific statement, 4 TIMES! They lied to me when I asked about overdraft, just to find out later on in their Terms that I actually was eligible. And list is longer, but yeah, stay away from Barclays Reviewed on: 2nd March 2021

Brilliant

The app is brilliant, easy to use and has everything there for you, as well you can call or message customer service straight away Reviewed on: 1st March 2021

Getting worse

Barclays was a good bank once but its Customer service is on a big downward dive. Limited Telephone banking times , long waits, overall a terrible bank now ! Reviewed on: 1st March 2021

An excellent personal bank account.

I’ve been with Barclays for over 35 years and wouldn’t trust anyone else. Their Customer service and Online banking are very good when I need them and there is a branch near to where I live. Reviewed on: 26th February 2021

Great Bank

Always a good experience with Barclays -great customer service experience, good app, useful add on packs have been convenient for me Reviewed on: 22nd February 2021

Easy to use

Barclays may not have the best rates on interest etc but I would choose them every time based on their app alone! It is easy to use and has so many great features, letting you make overseas payments, pay in cheques, check spending categories and so much more. Reviewed on: 22nd February 2021

Barclays Blue Rewards

I have a bank account & Mortgage, and receive £12.00 every month, after paying a £4.00 fee for Blue Rewards Their app is very good, and when I previously switched an account to them, they doubled my Blue Rewards for 1 year, so I feel quite positive about them Reviewed on: 21st February 2021

Worst customer service

One of the worst customer service ever out there. Hanging up on people. Absolutely disgusting. We were scammed by someone using an account in your bank and instead of getting reassurance from you that something is being done, that this is being looked at, your customer service is just rude, absolutley awful and treats the victims like criminals. It feels like you like protecting the criminals using your accounts. You are absolutely disgusting!!!!!! Reviewed on: 21st February 2021

Helpful bank.

When my son was about 4 years old I was withdrawing cash in the bank. He noticed that there was a card left in an automatic banking machine. He gave it to the teller, who made a fuss of him and rewarded him with a biscuit. My son is now 27 and still remembers the kindness of that teller. When he wanted to open his own bank account he would only consider Barclays. Reviewed on: 20th February 2021

Highly recommended!

Since I have opened an account with Barclays I have had no issues. The staff in branch are always friendly and happy to answer any questions. Just wish I’d switched banks sooner! Reviewed on: 19th February 2021

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