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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4961 reviews)

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4.32

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Smart bank with an awesome app

Every dealing I have had with Barclays has been fantastic, the app is the best out there. Reviewed on: 20th March 2021

Discrimination

Barclays Bank in my experience has been terrible. I first opened my account with Barclays because- as with most us- my father and his father before him had been with Barclays. However, whenever i go busking and have a lot of coins to pay in, the counter (the only place that accepts coins) at my local branch is only open between 11 and 2 on weekdays only. When explaining to one of many useless employees who are just milling around that I have school during the week and between 11 and 2 meaning that i can therefore never pay in my cash i was told that essentially that’s my problem. In comparison, when i have then gone on to tell them that my dad is a premier customer, then all of a sudden the situation changes and now they are prepared to take my money? It is blatant discrimination based on the fact that I am just a scruffy teenager (and I’m barely even that!). Reviewed on: 19th March 2021

Amazing

Interesting experience in all my transaction App easy to use and very interactive Reviewed on: 18th March 2021

Banking

I find asking for help using online banking a chore and there is very little help Reviewed on: 17th March 2021

Amazing Bank!!!

The staff so kind always help and solve what I need!!! Just no words.. I tell everyone I know go and get Barclays bank account so easy the app or online website. the staff so kind and professional!! Reviewed on: 17th March 2021

Does what it says on the tin

You are required to have a log in pin of 5-digits and you can be sure that it is a secure connection as they have a secret message on the login - I feel confident using the app knowing I'm on a safe and secured page! I don't have much complaints about Barclays as a bank except that they don't really tell YOU how to make the best out of their services. Of course they have the information out there for you but you have to first find it - with the exception of the savings quiz. I really liked the BlueRewards scheme, but they decreased the rewards in recent times, as well as a drastic decrease in the savings rate for the blue rewards saver last autumn dropping to 0.01%! Sometimes it is just better to call the customer service line itself as some of the staff on the live chat do not seem knowledgeable about the app functions or usually have some kind of misunderstanding about the query. Reviewed on: 17th March 2021

Great if you have money in your account

Have found their help is relative to your bank balance. The staff are friendly although they have closed most of the branches. Reviewed on: 12th March 2021

Prehistoric banking

Surprised how backward this bank was, still requiring manual intervention inbranch when others are instant online. Come on Barclays we're in the 21st century. Reviewed on: 11th March 2021

Barclays is the worst thing ever

Just don't. Anything is bad with them, literally any, single, thing. I had to call 4 f-ing times to get a specific statement, 4 TIMES! They lied to me when I asked about overdraft, just to find out later on in their Terms that I actually was eligible. And list is longer, but yeah, stay away from Barclays Reviewed on: 2nd March 2021

Brilliant

The app is brilliant, easy to use and has everything there for you, as well you can call or message customer service straight away Reviewed on: 1st March 2021

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