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Barclays: Current account reviews

Name: Current account
Rating: 4.300128328844221106 (4960 reviews)

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4.30

Based on 4,960 reviews, last reviewed 15th Jun 2026

19% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Both online banking and in-person banking experience... Both online banking and in-person banking experience was good. Application process online was pretty smooth. Reviewed on: 15th June 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4960)

Amazing

Interesting experience in all my transaction App easy to use and very interactive Reviewed on: 18th March 2021

Banking

I find asking for help using online banking a chore and there is very little help Reviewed on: 17th March 2021

Amazing Bank!!!

The staff so kind always help and solve what I need!!! Just no words.. I tell everyone I know go and get Barclays bank account so easy the app or online website. the staff so kind and professional!! Reviewed on: 17th March 2021

Does what it says on the tin

You are required to have a log in pin of 5-digits and you can be sure that it is a secure connection as they have a secret message on the login - I feel confident using the app knowing I'm on a safe and secured page! I don't have much complaints about Barclays as a bank except that they don't really tell YOU how to make the best out of their services. Of course they have the information out there for you but you have to first find it - with the exception of the savings quiz. I really liked the BlueRewards scheme, but they decreased the rewards in recent times, as well as a drastic decrease in the savings rate for the blue rewards saver last autumn dropping to 0.01%! Sometimes it is just better to call the customer service line itself as some of the staff on the live chat do not seem knowledgeable about the app functions or usually have some kind of misunderstanding about the query. Reviewed on: 17th March 2021

Great if you have money in your account

Have found their help is relative to your bank balance. The staff are friendly although they have closed most of the branches. Reviewed on: 12th March 2021

Prehistoric banking

Surprised how backward this bank was, still requiring manual intervention inbranch when others are instant online. Come on Barclays we're in the 21st century. Reviewed on: 11th March 2021

Barclays is the worst thing ever

Just don't. Anything is bad with them, literally any, single, thing. I had to call 4 f-ing times to get a specific statement, 4 TIMES! They lied to me when I asked about overdraft, just to find out later on in their Terms that I actually was eligible. And list is longer, but yeah, stay away from Barclays Reviewed on: 2nd March 2021

Brilliant

The app is brilliant, easy to use and has everything there for you, as well you can call or message customer service straight away Reviewed on: 1st March 2021

Getting worse

Barclays was a good bank once but its Customer service is on a big downward dive. Limited Telephone banking times , long waits, overall a terrible bank now ! Reviewed on: 1st March 2021

An excellent personal bank account.

I’ve been with Barclays for over 35 years and wouldn’t trust anyone else. Their Customer service and Online banking are very good when I need them and there is a branch near to where I live. Reviewed on: 26th February 2021

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