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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Very useful app

The features within the app are very useful. Reviewed on: 5th June 2019

Fast and very helpfull

Easy, fast, cheap and straight faward Reviewed on: 4th June 2019

Customer Service

I have been a customer of Barclays for several decades and always experienced great customer service with a smile Reviewed on: 4th June 2019

Long Time Customer Satisfaction

I have banked with Barclays for over 10 years now, and they never disappoint. Fabulous customer service, and brilliant online system for banking. Reviewed on: 3rd June 2019

Helpful staff

My bank card was damaged, so I went into a branch. Was immediately seen to by a staff member who tried to pass me off to one of their many machines. I explained my predicament, and was thankfully directed to a real person to deal with. Very friendly and helpful service by the cashier, and my new bank card arrived 2 days later. Reviewed on: 30th May 2019

Happiness

Baclays its one of the best banks I ever been with. They are always in time with my payments/transfers and the staff from branch always open to help me out. Reviewed on: 9th May 2019

Fair and honest banking

After becoming ill and falling into financial difficulties I had to go through bankruptcy. Barclays where the only bank to allow me to open up a simple account and help me to go forward with my life Reviewed on: 25th April 2019

Great personal service

Staff are generally on hand and happy to help with any queries I've had - whether this was in a physical branch, online or over the phone. Reviewed on: 20th April 2019

Goodbye Local Branches

Current account. Does the job. I can pay things in and pay things out. I can set up the usual Direct Debits and Standing Orders. Online works fine. At least this is free unlike their previous packaged bank accounts. Plus Sides - its does work as a current account. Down Sides - good luck trying to find a branch of their bank if you live outside of a BIG city. They have closed so many branches now I have to pay for a bus to reach my branch. If I have a cheque to pay in worth £5 it costs me more in bus fares than the cheque is worth. Cheers Barclays. Reviewed on: 16th April 2019

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